Customer Care Specialist

A company is looking for a Customer Care Specialist I to manage repair processes and customer interactions.

Key Responsibilities

Oversee daily activities for assigned accounts and ensure compliance with customer requirements

Manage repair costs through estimates, audits, and customer approvals

Coordinate and follow up on scheduled and unscheduled repair events

Required Qualifications

Minimum of two years of relevant industry experience

Proficient in Microsoft Office Suite

Able to handle multiple projects with high volumes of events

Must be a good team player

Ability to accept responsibility and account for actions