Donation Processing Specialist

Job Description

Work From Home – Inbound Call Agent (Flexible Schedule | No Sales)

Are you looking for a legitimate remote opportunity that offers flexibility, meaningful work, and a supportive environment?

We’re currently seeking independent contractors to handle inbound customer service and donation calls for well-known nonprofit organizations across the country.

This is an excellent fit for individuals who enjoy helping others, value flexibility, and want to work from home on their own terms.

Responsibilities

Answer inbound calls from donors and supporters with professionalism and empathy.

Process donations and provide information on behalf of national nonprofit organizations.

Record call details accurately and maintain data confidentiality.

Provide a positive, helpful experience in every interaction.

Work independently and meet established performance expectations.

Requirements

A quiet, distraction-free workspace in your home.

Reliable computer, wired internet connection, and USB headset.

Excellent communication skills and attention to detail.

Ability to remain calm, courteous, and efficient on calls.

Previous customer service experience preferred but not required.

Why You’ll Love This Opportunity

100% Remote – Work from home in the U.S. (state restrictions apply).

No Sales – Focus on service, not pressure.

Flexible Scheduling – Choose shifts that work for you.

Purposeful Work – Support organizations that make a real difference.

Independent Contractor Role – Control your own hours and workload.

Additional Details

These opportunities are seasonal with high demand during major campaign months. Many agents continue working year-round as new projects open. This role is ideal for anyone seeking part-time, flexible, or supplemental income.

How to Apply

Submit your application directly through this job board to be considered.

Once received, our team will send next-step instructions and the registration link for the client platform.

Requirements

• High school diploma or equivalent.
• Minimum 6 months of virtual call center experience or 1 year brick and mortar
• Able to pass a background check
• Excellent verbal communication skills.
• Reliable internet connection and a quiet workspace.
• Basic proficiency in computer skills.
• Flexibility to work evenings and weekends (Your schedule, your choice).
• Windows 11 (No Mac OS or Chromebooks)

Benefits

If you're dedicated, empathetic, and eager to support important causes, apply today to join our team and contribute to something truly meaningful!

Requirements

High school diploma or equivalent 6 months remote or 1 year brick and mortar experience Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills, including proficiency with Microsoft Office Ability to work flexible hours, including evenings and weekends (You will set your own schedule)