Warehouse Manager

Warehouse Operations Manager

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

It is the responsibility of the Manager Warehouse Ops to manage various departments in the warehouse, but not limited to, new generation, decorating, and drapes. Track inventory usage and determine replacement requirements. Motivate, communicate, and promote teamwork / positive attitudes between all personnel, departments, and customers. Professionally interact with customers, team members, and third-party vendor / partner relationships to provide the highest level of customer service. This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and / or show-site based out of Atlanta, GA.

Essential Duties & Responsibilities

• Hire, schedule, coach, mentor, train, fire, appraise and discipline all personnel as required.
• Motivate, communicate, and promote teamwork / positive attitudes between all personnel, departments, and customers.
• Prepare daily labor calls while understanding and adhering to all pertinent CBA rules.
• Oversee daily operations and production operations including, but not limited to, New Generation, Decorating and Drape.
• Monitor and enforce safety procedures.
• Prepare capital expenditure requests and complete semi-annual inventories. Monitor inbound, outbound, and in-house inventory.
• Review and evaluate upcoming shows to ensure inventory availability. Review all service tickets for any show changes that may require additional inventory.
• Maintain and complete conflicting (show projections) show reports.
• Monitor and track borrowed inventory that has been sent to other branches. Arrange for equipment to be returned.
• Prepare departmental production and billing paperwork including, ordering of consumable supplies, labor accruals, LBT's.
• Oversee quality control of equipment and services. Determine equipment shortages pertaining to events, enabling the department to fulfill those equipment needs in the most cost-effective manner available.
• Ensure departmental safety and adhere to all OSHA rules and requirements. Ensure vendors follow established safety procedures during service calls. Maintain safety reports for the fire pump, generator, paint emissions and dust collection.
• Monitor all service failures and ensure proper resolution.
• Ensure warehouse is maintained properly and manage property related issues. Ensure that the maintenance schedule for all equipment including HVAC, Generator, Fire Pump and Evaporated Coolers, are followed. Develop preventive / predictive maintenance programs to maximize up-time and minimize down time.
• Perform other duties as required.

Education & Experience

High School Diploma or equivalent required. One to two (1-2) years of related warehouse and furniture operations experience. Three to five (3 -5) years of supervisory experience. Proven managerial experience in personnel matters such as documentation, reports, disciplinary reports, etc. Bilingual in Vietnamese and English preferred. Proficient computer skills in Microsoft Office.

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.