Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • North Las Vegas, NV, US
Associate Team Leader

Associate Team Leader

H&R Block • North Las Vegas, NV, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job #27836

    [job_alerts.create_a_job]

    Associate Team Leader • North Las Vegas, NV, US

    [internal_linking.related_jobs]
    Oncology Customer Team Leader - Northern California / Hawaii

    Oncology Customer Team Leader - Northern California / Hawaii

    Massachusetts Staffing • Las Vegas, NV, US
    [job_card.full_time]
    Oncology Customer Team Leader (District Sales Manager).Grow and accelerate your career with our Oncology Sales organization and join a team that is driven to make an impact on cancer patients.We ta...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Oncology Customer Team Leader Northern California Hawaii

    Oncology Customer Team Leader Northern California Hawaii

    MSD • Las Vegas, Nevada, USA
    [job_card.full_time]
    Oncology Customer Team Leader (District Sales Manager).Grow and accelerate your career with our Oncology Sales organization and join a team thats driven to make an impact on cancer patients.We take...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Las Vegas, NV, US
    [job_card.full_time]
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Account Manager, Table Games Las Vegas

    Associate Account Manager, Table Games Las Vegas

    Light & Wonder • Las Vegas, Nevada, USA
    [job_card.full_time]
    Welcome to the world of land-based gaming.At Light & Wonder its all about the games and our Gaming team builds cutting-edge technology products and content for the most iconic casinos and opera...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    PT Food Lion To Go Associate

    PT Food Lion To Go Associate

    Ahold Delhaize • Henderson, Nevada, USA
    [job_card.part_time]
    At Food LionAssociates are the most important assets to our organization.We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall succe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Membership Consultant

    Membership Consultant

    ArchWell Health • Las Vegas, NV, United States
    [job_card.full_time]
    Health is a new, innovative healthcare provider devoted to improving the lives of our senior members.We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Pizza Hut • Las Vegas, NV, United States
    [job_card.full_time]
    There are those who believe it's the cheese that makes a great pizza.And others who swear it's the sauce.Some say it's the toppings, or the crust, or the pineapple. But the truth is, great pizza is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Pharmacy Team Leader

    Pharmacy Team Leader

    Raley's Supermarkets • Henderson, NV, United States
    [job_card.full_time]
    Are you looking for more out of your pharmacy career? Do you want to work with a pharmacy operations team that is interested in your development and the patient experience as well as the success of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Team Lead

    Customer Service Team Lead

    Promenade • Las Vegas, NV, US
    [job_card.full_time]
    Promenade, (formerly BloomNation) is scaling rapidly and seeking a dynamic and experienced Customer Service Team Lead to oversee our team of 8 offshore representatives. As a Customer Service Team Le...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Henderson, NV, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead (PT)

    Team Lead (PT)

    Sky Zone • Las Vegas, NV, United States
    [job_card.full_time] +1
    The Team Lead is an entry-level leadership position designed to give employees delegation and ownership responsibilities during a park shift. Team Leads are trained in basic leadership skills and pr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Insomnia Cookies • Henderson, NV, United States
    [job_card.part_time]
    As a Shift Leader at our New Henderson, NV store located at.Eastern Ave, Henderson, NV 89052.You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel - Cath Lab Tech

    Travel - Cath Lab Tech

    Titan Medical (Nebraska) • Coyote Springs, NV, United States
    [job_card.full_time]
    WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Leader In Training (full-time)

    Leader In Training (full-time)

    Buckle • Henderson, NV, US
    [job_card.full_time]
    Leader In Training (Full-Time).The Leader In Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    Las Vegas Staffing • North Las Vegas, NV, US
    [job_card.full_time] +1
    H&R Block Associate Team Leader.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Boulder City, Nevada, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader-Sadler's

    Team Leader-Sadler's

    Hormel Foods • Henderson, Nevada, USA
    [job_card.full_time]
    Night Sanitation Team Leader Sadlers Smokehouse Hormel Foods.To save time applying Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this position at this ti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Associate

    Store Associate

    CVS Health • Henderson, NV, US
    [job_card.full_time] +2
    Job Title : Retail Store Associate.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming hea...[show_more]
    [last_updated.last_updated_30] • [promoted]