Customer Service Representative

Job Title : Customer Service Representative

Location : Culver City, CA

Job Type : Full Time

About Us

At Ultima, we’re not just selling products—we’re offering real solutions to real challenges. As a CSR, you’ll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We’re building a team that values integrity, performance, and people—and we want you to be part of it.

Job Summary

As a CSR you’ll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.

Key Responsibilities

• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services

Qualifications

What We Offer

How to Apply :

Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!