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Account Manager (Third Shift)
Account Manager (Third Shift)MAP Transit • Fort Lauderdale, FL, US
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Account Manager (Third Shift)

Account Manager (Third Shift)

MAP Transit • Fort Lauderdale, FL, US
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ACCOUNT MANAGER

Third Shift : 10 PM to 7 AM

Monday through Friday

We are looking for a Third Shift Account Manager to support our overnight operations and ensure uninterrupted service for our customers and carriers. This role requires strong communication, quick problem solving, and the ability to manage freight exceptions during off-peak hours.

Responsibilities

  • Oversee customer accounts during third shift and maintain full visibility on all active loads
  • Track and trace shipments and provide consistent status updates
  • Communicate with carriers on ETAs, delays, accessorials, and service issues
  • Quote freight in real time and provide accurate spot pricing based on market conditions
  • Source capacity and negotiate rates that align with customer expectations and current market trends
  • Resolve overnight problems including recoveries, reschedules, and detention situations
  • Review customer portals and update all load activity in real time
  • Ensure all documentation including rate confirmations and PODs is accurate
  • Protect service levels by escalating urgent issues to the appropriate teams
  • Maintain clean notes and accurate data in the TMS

What We Look For

  • Strong understanding of brokerage operations, freight markets, and pricing
  • Ability to generate accurate spot quotes quickly and confidently
  • Excellent communication and follow through
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable making time-sensitive decisions without direct supervision
  • Prior experience in logistics, dispatch, pricing, or account management is preferred
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    Account Manager • Fort Lauderdale, FL, US

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