Talent.com
Driver Manager (Route Performance) - Valley Metro
Driver Manager (Route Performance) - Valley MetroKeolis America • Tempe, AZ, US
[error_messages.no_longer_accepting]
Driver Manager (Route Performance) - Valley Metro

Driver Manager (Route Performance) - Valley Metro

Keolis America • Tempe, AZ, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Driver Manager (Route Performance) - Valley Metro

Job Category : Operations Management

Requisition Number : DRIVE005881

Location : Tempe, AZ 85281, USA

Description

Knowledge and Experience :

  • Must be over 21 years of age.
  • High School Diploma or equivalent.
  • Ability to work without direct supervision.
  • Ability to read, write and speak English.
  • Ability to work flexible schedules that may include nights, early mornings, weekends, and holidays.
  • Ability to work with a union environment.
  • Computer literate.
  • Knowledge of data performance platforms such as Microsoft Power BI, Tableau or similar.
  • Knowledge of Computer Aided Dispatching Systems (CAD) such as Clever Devices, Transit Master, Swiftly, Orb Cad or similar.
  • Knowledge of labor relation skills and collective bargaining agreements.
  • Minimum two (2) years of transit industry experience.

Skills :

  • High level of attention to detail.
  • Reliable and punctual.
  • Strong organizational planning skills.
  • Strong practical skills.
  • Strong analysis and problem-solving skills.
  • Ability to communicate effectively and tactfully both written and oral.
  • Ability to hire, recommend terminations of direct subordinates and issue discipline as required.

    • Key Accountabilities :

  • Works closely with the Communications Control Center to analyze real time route performance and develop real time ad-hoc action plans as required.
  • Ensures all Bus Operators / routes assigned departs or have departed base by the scheduled pull-out times and mitigates late pull-outs through follow-up with various Departments and corrective action including employee discipline.
  • Initiates employee corrective action, discipline including placement of subordinates on suspensions, administrative leave and recommends terminations as required.
  • Spends nearly 90% in the field on assigned Route Section to analyze real-time performance trends, challenges, provide Operator coaching, mentoring, guidance, and corrective action (discipline) around schedule performance, safety and customer service.
  • Works collaboratively with Communications Control and Workforce Planning to ensure route detouring runs smoothly with minimal issues and full operational understanding.
  • Works collaboratively with Safety Department and Agency officials regarding route safety concerns, passenger concerns, etc.
  • Conducts a set target for weekly route checks, station checks and customer service spot checks.
  • Manages base pullouts on a regular basis.
  • Meets a set target for Operator Engagement Touchpoints to ensure a supportive, happy and productive working environment.
  • Prepares daily reporting to Senior Leadership regarding route performance statistics and action planning follow through.
  • Prepares a weekly performance report PowerPoint Presentation and presents to Department Leadership on a weekly basis regarding assigned route performance.
  • Participates in daily department huddles.
  • Provides recognition for employees with satisfactory performance records.
  • Take proactive measures of follow-through to address violations not in compliance with policies and procedures and CBA.
  • Works collectively with the Workforce Planning Department, Communications Control and Transportation Managers to accomplish the goal of 100% service coverage.
  • Foster a team environment aligned with Valley Metro's core values : Whatever It Takes, Team Player, Positive Customer Care.
  • Other duties as assigned.

    • Additional Statements :

  • Drug and alcohol screening : Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
  • Safety commitment : Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
  • Environmental commitment : Keolis is committed to protecting the environment by minimizing the impact of operations on our people and the communities in which we operate.
  • EEO statement : Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
  • Disclaimer and closing statement : The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
    • [job_alerts.create_a_job]

    Driver Manager Route Performance Valley Metro • Tempe, AZ, US

    [internal_linking.similar_jobs]
    Patient Transport Driver – $10,000 Guarantee – No Experience Needed

    Patient Transport Driver – $10,000 Guarantee – No Experience Needed

    Veyo • Carefree, AZ, US
    [job_card.full_time]
    Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE • when you sign up to drive your own vehicle and help transport others to healthcare appointments around Phoenix!. Veyo is a mission-driven company...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Experienced Diesel Mechanic

    Experienced Diesel Mechanic

    TCI Transportation Services Inc. • Maricopa, AZ, US
    [job_card.full_time]
    TCI is looking for a Level 3 Mechanic with 3 to 5 years of Experience.Our Technicians Deserve the Best Experienced Diesel Mechanic Benefits. Diesel Mechanic Pay : $31-$37 per hour.Diesel Mechanic Shi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    We're Hiring : Experienced Maintenance Tech

    We're Hiring : Experienced Maintenance Tech

    Career Strategies - Phoenix • Paradise Valley, AZ, US
    [job_card.full_time]
    Maintenance Technicians, Porters, and Groundskeeper - VALLEY-WIDE OPENINGS - Chandler, Tempe, Gilbert, Mesa, Scottsdale, Phoenix, Glendale, and More!. Are you ready to jump into an exciting and fulf...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Regional Supervision Manager

    Regional Supervision Manager

    Osaic • Scottsdale, AZ, United States
    [job_card.full_time]
    Current Employees and Contractors Apply Here.Field Supervision Opportunity in Financial Services.Atlanta : 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339. La Vista : 12325 Port Grace Blvd, La Vi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Representative and Trainer

    Sales Representative and Trainer

    Devine Business Group • Maricopa, AZ, US
    [job_card.full_time]
    Sales Representative and Trainer.We are seeking a passionate and driven individual to join our team as a Sales Representative and Trainer. This is an independent contractor role where you'll pla...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Cloud Certified Delivery Manager

    Cloud Certified Delivery Manager

    VirtualVocations • Tempe, Arizona, United States
    [job_card.full_time]
    A company is looking for a Delivery Excellence Manager for the East region.Key Responsibilities Lead new customer deployments and provide hands-on guidance for setup Own end-to-end delivery from...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    The Good Life MedStaff • Maricopa, AZ, US
    [job_card.full_time]
    The Good Life MedStaff is seeking a travel Outpatient Physical Therapist for a travel job in Maricopa, Arizona.Job Description & Requirements. Maricopa area Therapy is in need of a Physical Ther...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Fleet Manager

    Regional Fleet Manager

    Sunstate Equipment • Phoenix, AZ, United States
    [job_card.full_time]
    The Regional Fleet Manager will report to the Regional Vice President and will foster collaboration between Corporate Fleet, Regional / Sales Leadership and Branch Operations to develop and execute a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist (Per Diem Float)

    Physical Therapist (Per Diem Float)

    Healthcare Clinical Employee Services PC • Maricopa, AZ, US
    [job_card.full_time]
    Per Diem Float PT Opportunity with 360 Physical Therapy.Are you looking for flexibility and variety in your career? Join us at 360 Physical Therapy as a Floating Per Diem Physical Therapist, and ex...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CDL-A Regional Truck Drivers

    CDL-A Regional Truck Drivers

    Andrus Transportation Services, Inc. • Maricopa, AZ, US
    [job_card.full_time]
    At Andrus, we believe a better road starts with respect for drivers.That belief carries through competitive pay, quality-of-life benefits, and a higher standard of equipment.Backed by experienced s...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDash • Maricopa, AZ, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Representative and Field Trainer

    Sales Representative and Field Trainer

    Canyon Creek Financial LLC. • Maricopa, AZ, US
    [job_card.full_time]
    Insurance Sales Specialist and Training Consultant.We're looking for an Insurance Sales Specialist and Training Consultant to help local businesses protect their people while mentoring new team...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Driver Manager (Route Performance) - Valley Metro

    Driver Manager (Route Performance) - Valley Metro

    Keolis North America LLC • Tempe, AZ, United States
    [job_card.full_time]
    High School Diploma or equivalent.Ability to work without direct supervision.Ability to read, write and speak English.Ability to work flexible schedules that may include nights, early mornings, wee...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Representative - State Farm Agent Team Member

    Account Representative - State Farm Agent Team Member

    Courtny Tyler - State Farm Agent • Maricopa, AZ, US
    [job_card.full_time]
    As Account Representative - State Farm Agent Team Member for Courtny Tyler - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meani...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Direct Sales Representative

    Direct Sales Representative

    True North Group LLC. • Maricopa, AZ, US
    [job_card.full_time]
    Join Our Team at True North Group!.Position : Direct Sales Representative.Number of Openings : 1 Territory Sales Position Available. About Us : At True North Group, we’re more than just an insura...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Route Relief Utility Driver

    Route Relief Utility Driver

    Alsco Inc • Phoenix, AZ, US
    [job_card.full_time]
    We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry.Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager - Entry Level Management (Avg 1st year $75,000-$105,000)

    Account Manager - Entry Level Management (Avg 1st year $75,000-$105,000)

    Globe Life Carder • Paradise Valley, Arizona
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are seeking dedicated individuals to join our team as a Manager in Training.In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from o...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Full-time Outpatient Physical Therapist

    Full-time Outpatient Physical Therapist

    i4 Search Group Healthcare • Maricopa, AZ, US
    [job_card.full_time] +1
    POSITION TYPE : Allied Health Professional.SPECIALTY UNIT : Physical Therapist - Outpatient.We are looking for a committed Physical Therapist to act as the patient’s partner throughout the trip...[show_more]
    [last_updated.last_updated_30] • [promoted]