Box Office Ticket Seller - Paradise Rock Club

Live Nation Entertainment Part Time Position

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities.

Financial / Cash Handling

Ensure compliance of Clubs & Theaters cash handling policies and procedures

Balancing and reconciling daily / nightly ticket sales

Assist Manager / Supervisor in reconciliation of cash drawers and ticket stock

Assist Manager / Supervisor on pricing initiatives such as : Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable

Assist Manager / Supervisor in distributing accurate daily ticket counts to Artist Representatives

Assisting Manager & Supervisor with internal Ticket Orders and Reports

Work with Premium Seat Sales / VIP on any nightly upgrades, primary inventory, reports etc.

Customer Service

Prompt, courteous and knowledgeable customer service both in person and over the phone

Facilitate night of show Will Call & Guest List Operations

Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)

Work with Guest Services / Operations on any ADA requirements

Providing knowledge of upcoming events & upgrades available

Knowledgeable on the events culture and genre

Providing positive energy

Other Responsibilities

Daily operations on Ticketmaster host system for sales and other tasks.

Following opening and closing shift procedures

Follow standards and processes for ticket types, ancillary events and qualifiers

Maintain call center phone system, and keep current all phone menus and calendars of events

Assist in maintaining Box Office cleanliness

Follow dress code policy business casual

Updating and modifying spreadsheets as needed (Ticket Stock Log, Vault Log, etc.)

Collecting, storing and tracking Lost & Found as necessary

Assist Manager & Supervisor in any tasks as they arise

Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs.

Ensure compliance with ADA ticket laws

What This Person Will Bring

Required :

Knowledge of Cash Handling

Knowledge of Phone & In Person Customer Service

Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)

Flexible schedule (days / nights, weekends and holidays)

Tolerance of all cultures, music and art forms

High School Diploma

Preferred :

Attention to detail in a multi-tasked environment

Knowledge of ticket sales

Experience in working in live entertainment operations

Ticketmaster host system experience

Experience in identifying counterfeit cash / ID's

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is : $16.0 USD - $20.00 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.