Bilingual Customer Care RepresentativeVirtualVocations • Yonkers, New York, United States
Bilingual Customer Care Representative
VirtualVocations • Yonkers, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Care Representative who is bilingual in Spanish and English.
Key Responsibilities
Handle inbound / outbound calls and digital inquiries across various platforms
Troubleshoot issues and provide clear solutions to students
Meet and exceed KPIs related to efficiency and customer satisfaction
Required Qualifications
Bilingual in English and Spanish; Portuguese is a plus
Experience in a call center environment is required
Experience in a fast-paced, high-volume operational setting is essential
Ability to work flexible shifts, including mornings, evenings, and nights
Strong computer skills, including proficiency in Microsoft Office
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Customer Care Representative • Yonkers, New York, United States
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