Lubbock

Server Administrator IV

43094BR

UC Authentication and Cloud

Position Description

The Server Administrator IV's role includes designing, installing, administering, and maintaining multiple, advanced, and/or complex computing systems that are critical to the business operations of an area and/or unit. This includes conducting analysis of specification requirements, as well as, development and implementation of standards and procedures. The position is also expected to assist senior departmental management in determining the strategic IT direction for the area and/or unit and, as such, may interface with key IT leadership. Discretion and sound judgment is expected.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

Unified Communications, Authentication, & Cloud is a department within Information Technology Enterprise Systems providing enterprise-wide infrastructure services to Texas Tech University and System, including Unified Communications via Microsoft Teams and Exchange Online, Active Directory, Single Sign-on, Microsoft 365, and Azure services, with hybrid remote work possibilities.

Major/Essential Functions

Works independently to: Conduct analysis of job/system requirements, specification preparation, and designs/implements server solutions, recommending strategic directions for area or unit. Support server operating systems, server applications, and projects for an area or unit. Manage the Architectural design, procurement, installation, maintenance, and administration of multiple area or unit servers. Development and implementation of standards, procedures, and operations to support software/hardware systems. Performs systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional specifications. Responsible for: Installation, administration, operation, and maintenance of area and unit advanced computing systems. Multiple complex servers critical for the business operations for an area or unit. Management and completion of assigned projects. Attends to customer service requests and trouble reports during and outside business-hours as part of an on-call rotation. Performs tasks assigned by supervisor accurately and in a timely manner. May interface with key IT leadership. Adheres to all appropriate Institutional policies (including IT Ops) and other relevant internal departmental policies.

Knowledge, Skills, and Abilities

Demonstrated ability to: exercise judgment based on an understanding of organizational policies and activities; plan and organize effectively, prioritize goals, use time efficiently, and stay on task; communicate effectively, both orally and in writing; establish and maintain effective work relationships. Expert level analytical skills, including system analysis, process description, logic, problem diagnostics, and problem solving. Expert level training in server management through education and experience. Mastered administering one or more of the following: Microsoft Windows, Linux servers, and/or Apple servers.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and/or experience.

Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

This position is designated as involving access to critical infrastructure systems and/or research, as defined by Texas Executive Order GA-48. As such, candidates must successfully complete a comprehensive background check prior to employment. Employees are required to comply with all applicable state and federal regulations related to the protection of critical infrastructure. Ongoing employment is dependent upon maintaining eligibility for access and successfully passing periodic security and compliance reviews.

Preferred Qualifications

Advanced Windows Server administration experience. Experience in one or more of the following: Microsoft Windows Active Directory domains, Microsoft 365 (Entra, Exchange, Teams, SharePoint, etc.), Virtual infrastructure (e.g. VMware, Hyper-V), Azure, SQL Server, Internet Information Services. Desired experience with PowerShell and automation.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Resume / CV

Optional Attachments

Professional/Personal Reference

Job Type

Full Time

Pay Basis

Monthly

Job Family

Information Technology

Job Sub Family

IT Network Design & Administration

Annualized Pay Range

$71,800 - $93,300 - $114,900

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

M-F 8-5 On-Call &/or addt'l hours as needed

Grant Funded?

No

Air Force Specialty Code

33S4

Army Military Occupational Specialty Code

255A, 255S, 25B

Marine Military Occupational Specialty Code

0681, 8055

Navy Enlisted Classification Code

All IT NEC's

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.