Account Manager - State Farm Agent Team Member

Benefits:

• 401(k) matching
• Paid time off
• Training & development
• Opportunity for advancement
• Bonus based on performance

ROLE DESCRIPTION:
As an Account Manager (Bilingual/Spanish) for Hollie Allen State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain client relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to clients.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
• Answering phones, responding to inquiries, taking payments, certificates of insurance, quoting and sales for current and new business leads.
• Establish customer relationships and follow up with customers, as needed.
• Work with the agent to establish and meet marketing goals.
• Identify client needs and educate on coverages, policy changes, and insurance options.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Property/Casualty and Life & Health licenses
• Enthusiasm about the role of insurance in peoples lives to manage their risks.