Server - In Room Dining

Description

About Bally's Corporation

Bally's Corporation (NYSE : BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE : INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role :

An In Room Dining Server provides top quality and timely guest service and to ensure that guests have a favorable in room dining experience. In addition, providing outstanding guest service to internal and external guests.

Responsibilities :

• Take hotel guests' drink and food orders. Must be 18 years of age to serve alcoholic beverages.
• Present featured food offerings to patrons and answer questions about food items, making recommendations upon request.
• Assemble guest food and beverage orders in an accurate and timely manner.
• Deliver guest orders to their hotel room in a timely manner.
• Sweep hotel floors for service ware and return to kitchen.
• Ensure workstation is properly stocked, clean and IRD service tables are set up.
• Accurately and timely close guests checks and ensure proper room number and signature is recorded.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications :

What's in it for you :

Target Compensation Range :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.