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Psychiatry Program Coordinator
Psychiatry Program CoordinatorEl Paso Child Guidance Center • El Paso, TX, US
Psychiatry Program Coordinator

Psychiatry Program Coordinator

El Paso Child Guidance Center • El Paso, TX, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Company name : Aliviane Inc

Title of position : Psychiatry Program Coordinator

Pay range : $22.25-24.00 / hr

Location : 2701 Yandell Dr.

El Paso, Texas 79902

Benefits : We offer our team –

  • Medical, dental, and vision insurance and 401(k)
  • Generous paid time off, extended illness leave, and paid holidays
  • Mental Health Hours
  • Excellent growth and development opportunities
  • Satisfying and rewarding work helping clients overcome substance abuse
  • As well as company-paid benefits such as life insurance and short-term disability!

About Us

Aliviane Inc. is committed to providing treatment to members of our community who struggle with substance abuse. Through substance use and mental health services, education, and awareness we help people recover from addiction as they embrace their voice, discover their journey, and engage their community. The success of our mission is made possible by the skills and contributions of our diverse team. Become a part of a unique organization that is spearheading substance use treatment in Texas. Become a part of Aliviane!

Job Summary

The Psychiatry Program Coordinator will support the daily operations and management of psychiatric programs, ensuring smooth coordination between clinical, administrative, and support teams. This role will be responsible for organizing, tracking, and assisting with a variety of program-related activities, providing vital support to both patients and staff, and ensuring that all activities align with organizational goals.

Essential Duties and Responsibilities

  • Coordinate and oversee daily psychiatry program operations, including scheduling appointments, meetings, and maintaining program documentation.
  • Serve as the primary point of contact for contracted nurse practitioners, medical directors, EPCGC staff, patients, families, and external stakeholders related to the psychiatry program.
  • Facilitate communication between patients, families, and the EPCGC team.
  • Prepare and distribute patient intake materials, education materials, treatment plan documentation, and progress tracking tools.
  • Collect and document clinical data on clients such as assessments requested by providers. Examples include the PHQ-9, Vanderbilt, SCARED, and any other tools requested by providers.
  • Monitor and track treatment plans, patient progress, and follow-up timelines to support continuity of care.
  • Assist with scheduling psychiatric evaluations, medication management visits, follow-ups, and coordinate care transitions (e.g., hospital discharge, changes in level of care).
  • Provide appointment reminders, follow-up instructions, and outreach to support patient engagement and reduce no-show rates.
  • Conduct outreach via phone with identified high-risk clients.
  • Organize provider schedules and clinic calendars.
  • Assist with onboarding and coordination of nurse practitioners, residents, fellows, and students,
  • Assist in insurance verification, service authorizations, and billing-related support (non-coding).
  • Work with the Quality Assurance Supervisor to prepare reports on program performance and outcomes, including visit volume, wait times, outcomes, and satisfaction data.
  • Monitor patient and program satisfaction and report findings.
  • Assist with program evaluations, audits, and quality improvement initiatives.
  • Ensure compliance with TAC, UMUR Guidelines, COA standards, and contracted provider requirements, including annual renewals and archiving.
  • Create and maintain psychiatry program procedures.
  • Support implementation of new psychiatry services, workflows, or program initiatives.
  • Assist Director with psychiatry program budget planning and identified resource needs.

    • Required / Preferred Education and Experience

  • Bachelor's degree in social work, Psychology, Sociology, or other related field.
  • Previous experience in mental health or social services.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Experience with administrative support, customer service, or healthcare settings is a plus.
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