A company is looking for a Manager, Onboarding Coach to oversee a team of Onboarding Coaches and ensure a positive experience for service professionals.
Key Responsibilities
Drive key metrics from the team, including response times and retention rates
Manage team schedules and attendance to meet staffing needs
Lead training and coaching sessions for team members
Required Qualifications
2+ years experience in customer support, account management, sales, or a related field
1+ years experience leading teams of 10 or more
Bachelor's degree or equivalent experience in a related field
Onboarding Manager • Columbia, Missouri, United States