Administrative Specialist (Bilingual in Spanish & English)

Job Description

Job Description

About The Women's Center

The Women's Center (TWC) is a domestic violence and sexual assault service provider committed to helping survivors (women, men, youth, gender non-conforming folks) of Massachusetts' Southcoast on their journey to safety, hope, and empowerment. We provide trauma-informed, client-centered support and advocacy to individuals and families affected by abuse.

What We Offer :

• Compensation : $23.00 - $26.00 per hour ($47,840 - $54,080 per year)
• Comprehensive Benefits : Health, Dental, and Visual Insurance, Employer Paid Life Insurance, Vacation, Personal, and Sick Time, Holidays, and Access to 403b retirement plan.
• Culture & Community : A supportive, mission-driven environment where your work makes a real difference.

Position Summary

The Administrative Specialist is often the first point of contact for clients and visitors. This key team member plays a vital role in fostering a trauma-informed, welcoming, and safe environment for all who walk through our doors or call for support. You'll handle incoming calls, assist walk-ins, and ensure smooth communication between clients and internal teams. This role requires exceptional discretion, empathy, organizational skills, and the ability to remain calm and responsive in emotionally sensitive situations.

This is a full-time (40 hours per week), non-exempt position based in New Bedford, MA, and is fully in-person , with hours Monday through Friday, 8 : 30 a.m. to 5 : 30 p.m. This position reports to the Counseling and Advocacy Manager.

Key Responsibilities

Client Interaction & Front Desk Support

Coordination & Communication

Administrative & Operational Support

Qualifications

Preferred

Why Join The Women's Center?

The Women's Center is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and strongly encourage applicants from all backgrounds to apply, especially those who have lived experience with domestic violence or sexual assault.

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