Sr. VoIP Manager

Required Qualifications / Skills Bachelor’s degree in electrical engineering, Computer Science, Telecommunications, or related field. 15+ years in voice / telecom engineering, with at least 10+ years in a leadership role.

Deep hands-on experience with MetaSwitch  (switching, feature server, provisioning, interconnect).

Strong experience with BroadWorks / BroadSoft  or equivalent UC / switching platforms.

Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.

Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.

Experience in migrations or greenfield deployments is a plus.

Strong leadership, vendor management, and communication skills.

Ability to manage operations, outages, and escalations.

Planning, budgeting, documentation, process orientation.

Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.

Willingness to be on-call or handle critical issues after hours, as needed.

Carrier Network Architecture :

• Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).

VoIP and TDM Interconnects & Peering :

Traffic Management :

Number Portability, CNAM & ENUM :

OSS / BSS Systems :

Network Security :

Cloud & Virtualization :

Business Operations Skills :

Traffic Settlement & Cost Optimization :

Vendor and Partner Management :

Budgeting & P&L Management :

Regulatory Compliance :

Leadership Competencies :

Strategic Planning :

Crisis Management :

Performance Management :

Cross-Department Collaboration :