Desk Receptionist

Job Description

Job Description

Are you a Motivator looking for a dynamic job that offers a friendly and positive work environment? Look no further! We're excited to announce our opening for a Member Services Coordinator, tailored for nights and weekends.

Responsibilities :

• Warm Welcome : Greet and direct our members, guests, and staff with enthusiasm, creating a friendly and inviting atmosphere during night and weekend shifts.
• Front Door Control : Maintain security and control at the gym's entrance and retail area, ensuring a safe and welcoming environment.
• Efficient Check-Ins : Follow proper check-in procedures, registering each member and guest promptly.
• Guest Registration : Register all guests using the correct procedures and direct appointments to fitness consultants professionally.
• Professional Phone Etiquette : Answer calls in a courteous and professional manner, handling inquiries and messages effectively.
• Appointment Management : Follow up on telephone inquiries to ensure appointments are booked correctly.
• Member Support : Respond promptly to member requests, inquiries, and concerns, maintaining our high-quality service standards.
• Neat Appearance : Present a tidy and professional appearance while on duty, wearing the proper uniform attire with your nametag.
• Customer Service : Distribute towels, and other materials as needed, making class reservations and processing retail and concession sales.
• Team Player : Attend staff meetings as directed and help maintain the front desk area according to company standards.
• Safety First : Follow safety procedures and report any safety concerns or incidents.
• Reliable Attendance : Work scheduled shifts and adhere to company attendance policies.
• Go the Extra Mile : Perform other reasonable work assignments as directed by the Gym General Manager and / or Operations Supervisor, including light cleaning and organizing weights.

Qualifications :

If you're a motivated individual looking for a fulfilling part-time job that offers competitive pay and a supportive team, we encourage you to apply for our Front Desk Associate position. Join us in creating a welcoming and positive atmosphere at Gold's Gym PNW during nights and weekends!