Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
KEY PERFORMANCE AREAS
- Management of the National Contracts team (DFSPL - EAFM)
- Sales – Securing of National supply contracts
- Contract development and management
- Ensuring contract compliance
- Technical support
- Customer service
- Developing of key staff and distributor staff responsible for servicing contracts for DFSPL as well as on DFSPL’s behalf.
DUTIES AND RESPONSIBILITIES
Effective management and development of the National Contact team within Engine AftermarketDevelop strategies to increase Donaldson market share in specific assigned customers and to identify key accounts and expand business to these customers for both regional and global strategic accounts.To prepare and submit tender documents / quotations for customer or project proposalsLiaison with legal counsel on terms and conditions may be necessary and when requiredTo provide overall technical support to the complete range of products to contract customers and distribution channels responsible for servicing these contractsMonitor and control contracts and pricing in conjunction with product data managementMonitor and control contractual obligations in line with supply contracts and agreementsMonitor and manage margins for Strategic Accounts in alignment with EAFM objectivesEnsure that selected distribution channels are in compliance with contractual obligationsPresent and negotiate supply proposals to assigned, legible customersMeasuring & reporting of staff performanceIdentification & justification for required resources within the National Contracts set-up to support growth.Development of systems and procedures in order to streamline activities that are required for effective execution of the supply contracts (Existing & new).Ensuring compliance of customer site requirements i.e. contractors files and safety requirementsSupporting global strategic account initiatives including monthly reporting and conference callsPreparation of monthly reports and data to present to customers or senior management within DFSPL for existing and new contractsLiaising with Supply Chain to ensure that adequate inventory levels are maintained to meet contractual requirements.Ensure that invoicing for offsite contracts are complete and accurateEnsure that price increases are implemented timeously for contracts that are serviced by distribution channels to prevent margin erosionFull adoption of selling tools and processes e.g. CRM, IMPAX, Catalyst and E Commerce etcEXTERNAL AND INTERNAL CUSTOMERS
All DFSPL personnelDonaldson assigned customersSelected distribution channelsGlobal Strategic Accounts Team (As member as well as Global Leader on identified accounts).JOB REQUIREMENTS
3 - 5 years Management ExperienceTechnical Diploma (Mechanical Engineering / Business Management)Proven technical sales track recordGood filtration knowledge will be advantageousExperience in the mining industry would also be beneficialRelevant experience of more than 5 yearsComputer literacy with at least intermediate or advanced capabilities in MS ExcelExcellent communication (both verbal and written) and presentation skillsCustomer focusedExtensive travel as and when required