Residential Technician (Seattle) •SIGN ON BONUS •

Job Description

Job Description

Description :

We believe in rewarding great talent from day one—kick off your career with a $500 sign-on bonus if you’re new to the garage door trade, or $1,000 if you already have professional garage door experience!

Why join us?

Our Vision – To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.

Our Mission – To establish Precision Door Service as the public standard and national household name in garage door repair service.

Our Values – Culture, Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Salaries & Benefits, Garage Door Leaders

If you’re confident talking with customers, comfortable recommending solutions, and enjoy hands-on work, this could be the role for you. As a Garage Door Technician , you’ll be the face of Precision Door Service—combining strong communication, sales savvy, and technical skill to deliver outstanding customer experience on every call.

You’ll meet with homeowners daily, diagnose garage door and opener issues, clearly explain options, and help customers choose the best solution for their home and budget. If you take pride in your work, enjoy helping people, and want a career, not just a job, where performance is rewarded, you’ll feel right at home here.

The Garage Door Technician serves as both a sales and service professional for garage doors, openers, and related components. You’ll provide repair and replacement recommendations, sell appropriate services, and ensure every customer interaction reflects our commitment to quality and respect. Most work involves servicing existing residential garage doors and opener systems. Assignments come from our call center or Customer Experience Specialist (CXS), and any issues will be referred to the Branch Manager. Technicians are expected to maintain a neat appearance and deliver exceptional customer service.

Key Responsibilities

• Diagnose and repair garage doors and openers.
• Provide accurate estimates for repairs and replacements.
• Attend required safety meetings and training sessions.
• Learn and apply skills in track alignment, operator adjustments, photo eye settings, and other repairs.
• Maintain product knowledge and review new products as needed.
• Ensure all work meets customer satisfaction and resolve issues promptly.
• Verify work order accuracy before leaving the job site.
• Collect payment upon job completion.
• Promote Precision Door Service products and services.
• Keep service truck fueled, stocked, and ready daily.
• Assist with unloading trucks when needed.
• Maintain accurate timecards through payroll software.
• Perform additional support tasks as requested by the Branch Manager.

Requirements :

Core Competencies

Working conditions

Physical requirements

Depending on the functional area of the assignment, tasks involve the ability to medium to heavy work. As a technician, you must be able to lift up to 100 lbs. and carry up to 50ft. Physical efforts usually involve lifting,