Debt Collector

Description:

Join Our Team as an Experienced Debt Collector - Full Time, On-Site

We are hiring a skilled Debt Collector to manage medical account and recover outstanding balances. This full-time, in-person role offers competitive pay and strong benefits.

Key Responsibilities:

• Manage a portfolio of medical debt accounts.
• Contact debtors via phone, mail and other methods to resolve balances.
• Use skip tracing tools to locate difficult-to-reach debtors.
• Investigate disputes and work toward fair resolutions.
• Ensure all activities comply with FDCPA and relevant regulations.
• Meet or exceed collection goals while maintaining professionalism.

Requirements:

What We’re Looking For:

• Experience: Strong clerical experience required. Prior debt collection experience preferred, medical collections is a strong plus.
• Communication: Clear, calm and persuasive communication skills.
• Tech Skills: Basic knowledge of Microsoft Word and Excel; experience with collections software or skip tracing tools is a plus.
• Problem-Solving: Able to investigate and resolve issues quickly.
• Performance-Drive: Motivated by meeting and exceeding goals.
• Organized: Manage multiple accounts accurately and efficiently.
• Professional & Empathetic: Handles sensitive situations with respect and understanding.

What We Offer

• Pay: Competitive, based on experience.
• Health Insurance: Employer-paid, with deductible reimbursement.
• Retirement: 401(k) with 4% company match.
• Schedule: Full-time (40 hours/week), Monday-Friday, flexible hours.
• Location: On-site in Jarrettsville, MD.

Additional Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Flexible schedule
• Paid time off

Job Type: Full-time

Expected Hours: 40 per week

Shift: Day shift, 8 hours

Work Location: In-person

Note: Salary will be based on experience and discussed during the interview

If you're ready to take the next step in your career and make a meaningful impact in medical billing, apply today and join our dynamic team!