Scaled Customer Experience CoordinatorVirtualVocations • West Palm Beach, Florida, United States
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Scaled Customer Experience Coordinator
VirtualVocations • West Palm Beach, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Scaled CX Coordinator.
Key Responsibilities
Design and manage learning and education programs, including onboarding and training
Collaborate with cross-functional teams to create utilization reports and customer insights
Develop and execute scaled communication programs for customer engagement
Required Qualifications
1-3 years of experience in Customer Success, Program Management, or related SaaS roles
Proven experience in building scaled programs such as LMS and onboarding
Strong collaboration skills with cross-functional teams
Excellent project management and organizational abilities
Customer-focused with a passion for simplifying complex processes
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Customer Experience Coordinator • West Palm Beach, Florida, United States
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