Applications Support Analyst Professional Practices Services Sioux Falls

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift :

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours :

40

Salary Range : 26.00 - 41.50

Union Position : No

Department Details

Daytime position Monday through Friday

Summary

Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation.

Job Description

Incorporates appropriate presentation techniques to support and / or lead training sessions. Researches analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms. The Applications Support Analyst gathers analyzes designs develops modifies tests implements evaluates and maintains information technologies to support business needs. Promotes and participates in a team approach. Works with other departments and outside vendors. Comfortable managing change with excellent problem solving skills. Time management and prioritization of tasks on a daily basis. Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Good interpersonal skills. Proficiency with software such as word processing spreadsheets databases and presentation software required. Knowledge of multimedia tools creation of training support documentation software development or web-based applications preferred. When applicable basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful. When applicable possess knowledge in state and federal laws rules and regulations.

Qualifications

Bachelors Degree required.

Area of focus in Information Technology Healthcare Business or related field preferred. One year of relevant experience in application support hardware or interface preferred.

If applicable Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing.

Sanford is an EEO / AA Employer M / F / Disability / Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to

Required Experience :

IC

Key Skills

Close Protection,Credit Control,Customer Service,Government,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1