Revenue and Operations Senior Manager

Sr. Manager Of Revenue & Operations

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo's deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.

Arlo is redefining what it means to protect what matters most through intelligent devices and connected subscription services. As we scale our subscription business globally, we're looking for a Sr. Manager of Revenue & Operations to lead the systems, processes, and insights that power our recurring revenue engine. In this role, you'll be responsible for ensuring accuracy, efficiency, and scalability across billing, payments, subscription operations, and revenue forecasting. You'll serve as the connective tissue between Finance, Product, Customer Experience, and Engineering, ensuring the operational foundations are strong as Arlo accelerates growth across both device and subscription businesses.

From payment success and billing integrity to dunning workflows and financial reporting you'll play a key role in improving conversion, retention, and overall LTV.

Revenue Operations

• Manage the day-to-day health of our subscription billing ecosystem (Stripe + internal systems).
• Oversee processes for payments, refunds, credits, service suspension, and reactivation.
• Monitor and reduce revenue leakage from failed payments and system discrepancies.
• Partner with Product and Engineering to operationalize new plans, pricing, and regional rollouts.
• Drive cross-functional initiatives aimed at reducing customer churn.

Reporting & Forecasting

Process & Systems

Cross-Functional Collaboration

What We're Looking For

Experience

Skills

Bonus

The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between USD$150,000-180,000 / year. However, base pay offered may vary depending on multiple factors, including role, job-related knowledge, skills, relevant education and experience.

Arlo is proud to be an Equal Opportunity Employer. We value inclusion and are committed to inclusive, and harassment-free workplace. We prohibit discrimination and harassment based on all legally protected statuses in all hiring and employment.

We provide reasonable accommodations to applicants and employees with disabilities, who are pregnant or have a related medical condition, or who have sincerely held religious beliefs, observances, and practices. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, the Company will consider for employment qualified applicants with arrest and conviction records.