Manager, Revenue Cycle

Manager, Revenue Cycle

Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical outcomes that span all areas of health, Forge Health is leading the charge in driving innovation, improving care delivery, and shaping the future of behavioral health care.

Reporting to the Vice President of Revenue Cycle, the Manager, Revenue Cycle will lead the day-to-day operations associated with patient eligibility, charge entry, accounts receivable management and patient invoice management. This role will be responsible for driving achievement of effective billing performance, through management of workload inventories, quality of billing submissions to insurance companies / patients and active management of payments that may be delayed due to denial of charges at the insurance company or other related impacts to accurate revenue collection. The manager works collaboratively with internal partners to ensure timely and accurate billing and works actively with insurance company partners to resolve outstanding billing issues. The revenue cycle leader will manage a team of ~11 and will continually monitor and influence the execution of the team through use of performance data, quality monitoring and general business data.

As an experienced, collaborative, and hands-on key member of the team, you will serve as a strong, trusted business partner and revenue cycle expert working directly with clinical and business leaders around the company. You will leverage department data to help provide performance insights to Forge Health leaders. This input will help inform business decisions, relationship management with key stakeholders as well as investments in process and tool improvements.

This position is a remote opportunity.

Compensation range : $70-90k. This salary range reflects total compensation, which includes base compensation, but does not include benefits and other company perks. Exact compensation may vary based on skills, experience, and location.

Operational Leadership

• Execute on strategy and lead the end-to-end revenue cycle function across coding, billing, and collections, ensuring operational efficiency and compliance with payer and regulatory standards.
• Manage and develop direct reports, fostering a culture of accountability, transparency, and continuous improvement.
• Partner with the VP of Revenue Cycle Management to define short and long-term RCM strategies aligned to company objectives.

Operational Excellence

System, Analytics & Performance Management

Cross-Functional Collaboration

Compliance & Continuous Improvement

How We Define Success

Why Forge?

Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values :

At Forge, our people are our greatest asset. We're collaborative, empathetic, and passionate. We learn from our mistakes, we carve out time to breathe, and we are celebrated for our wins. In short, we know that we can't do what we do without you! So, we designed a comprehensive, competitive benefits package that reflects our appreciation of our people :