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Customer Service Representative
Customer Service RepresentativeVirtualVocations • Long Beach, California, United States
Customer Service Representative

Customer Service Representative

VirtualVocations • Long Beach, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Service Representative to provide support to participants, clients, and providers regarding health benefits and claims.

Key Responsibilities

Answer inquiries from plan participants, group contacts, and providers about benefits and claims

Document calls and interactions accurately in the system

Assist team members and support clients with questions about health benefit plans

Required Qualifications

High school diploma or GED required

Basic computer and customer service experience

Minimum typing speed of 45 wpm

Ability to read and interpret benefit plans and insurance documents

Commitment to privacy and confidentiality standards

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Customer Service Representative • Long Beach, California, United States

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