House Attendant

ESSENTIAL FUNCTIONS

:

• Cleans, vacuums hallways, lobbies, corridors, elevators, stairways.
• Sweeps, scrubs, waxes and polishes floors using brooms, mops and powered scrubbing and waxing machines.
• Cleans rugs, carpets, upholstered furniture and draperies using vacuum cleaner.
• Dusts furniture and equipment.
• Polishes metalwork, such as fixtures and fittings.
• Washes walls, ceiling and woodwork.
• Washes windows, door panels and sills.
• Maintain Public area cleanliness (including restrooms)
• Empties wastebaskets and empties and cleans ashtrays.
• Transports trash and waste to disposal area.
• Stocks Room Attendant carts with linen and room supplies.
• Strip or remove dirty linen and transport to Laundry Room.
• Retrieve clean linens from Laundry Room and properly stock on floors
• Fold, towels, sheets, linens as needed
• Stock closets or storage areas as required (linens and supplies)
• Assist Room Attendants with heavy lifting and moving of furniture and equipment in guest rooms as assigned.
• Maintains storage areas organization and cleanliness
• May also assist with maintenance and cleaning of pool (as applicable)
• Responsibility assumed for careful use of supplies issued for performance of cleaning and maintenance duties.
• Acknowledgement and a pleasant greeting given to each and every guest.
• Thorough knowledge of all in house product along with local area information to assist customer when needed.
• Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
• Timely (within 10 minutes) response to customer needs for housekeeping supplies.
• Guest name to be used at all times upon entering an occupied room.
• Other duties may be assigned

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
• Ability to apply commonsense understanding to carry out simple instructions.
• Ability to comply in standardized situations with only occasional or no variables.
• Must have excellent customer service skills.
• Must be able to work effectively as a part of a team.
• Ability to work flexible shifts and Holidays

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must be able to push carts that weigh up to 200 pounds
• Must be capable of effectively using close vision, distance vision, and color vision.
• Must be able to operate in mentally and physically stressful situations
• Must be able to work with cleaning chemicals

QUALIFICATION STANDARDS:

• Professional and Energetic
• High school education or equivalent is preferred.
• Experience: four (4) to six (6) months Housekeeping experience or training preferred, but not required.