Collection AgentWilliams Rush & Associates • Dallas, TX, US
Collection Agent
Williams Rush & Associates • Dallas, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Manage outbound and inbound calls to recover outstanding balances Utilize skip-tracing tools and techniques to locate customers Negotiate and set up payment arrangements with consumers and businesses Maintain accurate and up-to-date account documentation Provide excellent customer service with professionalism and empathy Ensure compliance with FDCPA and internal policies Bilingual in Spanish (preferred but not required) Minimum 3 years of experience in third-party collections Proven negotiation and sales skills Strong communication and interpersonal abilities High energy, friendly demeanor, and a professional appearance Self-motivated with the ability to work independently and as part of a team Detail-oriented with excellent time management and organizational skills Proficient with Microsoft Office and collection software platforms
Benefits :
- Life Insurance
- Monthly Performance Bonus
- IRA with company match
- Competitive base salary + industry-leading commission structure
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting payments from your customers.
What You’ll Do :
What We’re Looking For :
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