CSR I Operations Bilingual ( Remote Near Jacksonville, FL )

CSR I Operations Bilingual (Remote Near Jacksonville, FL)

Maximus is currently seeking Customer Service Representatives to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.

This is a remote position, but you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week. Training Schedule : Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5 : 30pm ET. No time off is permitted during training. Pay and Benefits : Competitive pay rate based on the county in which you live. Additional bonuses available. Paid training. The opportunity to work from the comfort of your home. Supportive environment with peers who share your passion for improving people's lives. A career path that unfolds based on how you want to grow within the company. This will be for a limited service position (Approximately 6 Months). Hours of Operation :

• Mon : 8 am - 11 pm EST
• Tue - Fri : 8 am - 8 pm EST
• Sat : 10 am - 2 pm EST

Essential Duties and Responsibilities :

Additional Requirements as per Contract / Client :

Home Office Requirements :

Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements :

EEO Statement :

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency :

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary : $15.34

Maximum Salary : $16.87