Client Services Associate, Surveys (2026 Start Dates)

Job Description

Job Description

Company Description

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering : our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24 / 7 coverage through our team of 1,300+ employees located across eight offices.

Job Description

Surveys are widely used to gather quantitative and qualitative data using relevant questions from a sample of respondents. Third Bridge provides online B2B surveys by giving our clients access to high-quality responses from hard-to-find experts via our pre-screened, proprietary network. Our panel of experts covers all geographies, industries and functions. We have a dedicated Surveys team across the US and Europe that works around the clock to help clients with survey design, coding, fielding and results seamlessly and quickly.

The Survey Associate position is a key enabler in the development of our Surveys team as well as in the design of tools and processes to create the Surveys end product. The end goal is to provide a top quality Survey product that will drive market share gains across our clients by meeting their needs for quantitative insights.

Third Bridge is seeking an ambitious and enthusiastic Survey Associate to join the Surveys Team in New York. The Surveys Associate will be responsible for the creation and execution of Surveys that help clients qualify and quantify industry trends through benchmarking analyses, product forecasting, and general competitive market analyses.

Reporting to the Regional Manager, Surveys, you will interact daily with our clients and our specialist community. As specialists are a shared resource, you will also frequently interact with key stakeholders within the Consulting and Private Equity verticals globally. Finally, as we are working in an agile way, you will be closely involved across business, product, data and development initiatives and work closely with our internal product, tech and data consolidation teams.

Responsibilities :

The Survey Associate will be responsible for the execution of Surveys that help clients qualify and quantify industry trends through benchmarking analyses, product forecasting, and general competitive market analyses

Provide feedback on clients’ Survey design, targeting specialised topics and populations

Build out panels of experts according to client requirements

Navigate survey requests with complex requirements and client-specific preferences

Coordinate, problem-solve and build strong working relationships with panellists, clients, survey partners, and colleagues

Qualifications

Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment

Superior writing, logic and interaction skills; including oral and written communication as well as organisational skills

Strong commercial acumen and familiarity or interest in understanding of different industries (including but not limited to Healthcare, Technology, Life Sciences, Consumer Goods, Financial Services), as well as how Consulting and Private Equity clients work, their organisational structure, asset class in which they operate, and how Surveys support their workflow

Proven ability to work in a rigorous, fast-moving environment

Meticulous attention to detail and a strong analytic outlook (including experience with data sets in Excel or Gsheets format)

Ability to handle multiple tasks and prioritise, identify and solve problems

A plus, but not required : Experience with market research and survey design, primarily via exposure to survey design and the use of online survey platforms (gained in education or in a professional environment)

Requirements

Bachelor’s degree

0-2 years of experience in the financial services industry, with a strong understanding of Consulting and Private Equity, various industries and data analysis

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

Additional Information

What our people love about being an Associate at Third Bridge :

• Being surrounded by people they not only enjoy working with, but who also challenge and support them from the peer level up through senior management
• Partnering first-hand with the leading investors in the world and being privy to their thought process with all the learning this leads to
• Getting to dip their toes into every imaginable industry under the sun, and getting exposed to a variety of individuals with unique perspectives and backgrounds
• Owning individual responsibilities to grow our business, while also being in a team-oriented environment and working closely with their peers
• Building their career in business on a foundation of problem-solving, communication and commercial skills
• Building strong relationships both internally and externally create significant opportunities for professional development
• Living by “great minds think differently” in a diverse and inclusive team

Thrive at Third Bridge!

Why join us?

Develop foundational commercial and client management skills : you'll hone a wide range of  transferrable skills , including problem-solving, communication, and negotiation.

Fast-track your growth : there is  clear career advancement  for strong performers into leadership roles within 2 years.

Gain an introduction to a wide range of industries : connect daily over the phone with top experts in their fields.

Earn competitive pay of $90,000+ in your first year, with a  $75,000 base salary  and  uncapped bonus potential  after just one month.

Enjoy  comprehensive benefits  including health, dental, vision, 401K matching, and more.

Appreciate good work-life balance with 15+ vacation days, flex days a nd work from anywhere for one month per year.

Be part of ou r engaging culture  with social events, professional development, and a dynamic, supportive team.