Senior IT Systems Engineer

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Tech Services team is responsible for the systems, tools, and infrastructure that power Mixpanel’s internal operations. We support employees across the company by ensuring our corporate technology is secure, reliable, and scalable. Our work spans IT systems, identity and access management, automation, and cross-functional tooling, partnering closely with Security, People Ops, Finance, and Engineering.

Our goal is to bring an engineering and automation-first mindset to corporate IT—treating internal systems with the same rigor, reliability, and scalability as customer-facing products.

About the Role

We are seeking a Senior IT Systems Engineer to help scale our internal systems and infrastructure. In this role, you’ll focus on automation, management, and scalability of our internal corporate systems and infrastructure. This is a hands-on, highly technical role for someone who enjoys building, scripting, and owning systems end-to-end. You’ll work closely with IT, Security, and other internal teams to streamline operations, automate manual processes, and improve the daily technological experience for all our employees. Your primary objective is to bring a DevOps mindset to our corporate IT operations, ensuring our internal services are as reliable and efficient as our external products.

Key Responsibilities

• Develop scripts and automation workflows (e.g., using Python , PowerShell , or Bash ) to automate routine IT tasks such as user onboarding / offboarding, software deployment, and system patching.
• Implement and manage integrations between corporate systems and tools
• Author internal guides covering process improvements, reliability patterns, and best practices.
• Design, build, and maintain our internal IT infrastructure using tools like Terraform or Ansible . This includes managing cloud resources (AWS, Azure, GCP), virtualization platforms, and on-premises hardware.
• Manage and automate our identity provider (e.g., Okta , ) and its integrations with various SaaS applications (like Slack, Google Workspace, etc) to ensure secure and efficient access control.
• Act as a key technical resource for the IT helpdesk and other teams, troubleshooting complex issues and providing solutions that prevent future occurrences. Champion best practices within the IT organization.
• Work alongside the security team to implement and enforce security policies, manage vulnerabilities, and ensure our internal systems comply with industry standards.

We're Looking For Someone Who Has

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Bonus Points

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings .

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range$185,000—$226,000 USD

Benefits and Perks

Culture Values