Manager, Business Development- Los Angeles

Business Development Manager

Responsible for developing and executing strategic initiatives to educate and empower travel agents, with the objective of driving sales growth and expanding market share within the assigned territory. This role oversees travel agency accounts, consistently working toward surpassing performance goals and benchmarks. As a Business Development Manager (BDM), the position is directly accountable for promotional efforts that generate revenue from agency driven sales for Carnival Cruise Line. Engagement with accounts is carried out through in person visits that are expected daily, and may also include virtual webinars, phone outreach, and written communications. Importantly, this role focuses solely on B2B sales activities and does not involve direct-to-consumer transactions.

Job Functions

• Territory Management & Strategic Sales Execution : Design and implement strategies for territory management and business development. Make assigned sales calls per week to travel agency accounts. Conduct sales blitzes to support specific company initiatives.
• Travel Agent Relationship Building & Support : Foster long-term relationships with travel agents to drive sales growth. Maintain frequent contact with RVP / VP North America to ensure territory needs are met. Collaborate with the Strategic Partner Division to manage shared accounts.
• Training & Education : Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content. Organize ship inspections, trade shows, pier side overnights, and seminars at sea.
• Marketing & Promotional Strategy : Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts.
• Data Management & Reporting : Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM. Complete required reporting of activities and track budgeted tools.
• Budget & Co-op Management : Manage territory budget and co-op marketing needs in alignment with corporate guidelines.

Knowledge, Skills & Abilities

Qualifications

Physical Demands

Must be able to remain in a stationary position at a desk and / or computer for extended periods of time. Requires regular movement throughout CCL facilities.

Travel

25-50% with non-shipboard travel likely

Work Conditions

Work primarily in a climate-controlled environment with minimal safety / health hazard potential.

This position is classified as "remote." As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.??

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan.?Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :

Cost-effective medical, dental and vision plans

401(k) plan that includes a company match

Holidays All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.?

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends