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Aveanna is compassion and passion rolled into one inspired purpose. It’s anything you want to find and everything you’re looking for. It’s a place where caring is more personal, because it happens right in the comfort of home. Come see what’s waiting for you when you come to Aveanna.
We’re a company built on compassion, excellence in care, and a commitment to the families we’re privileged to serve. If you like making a difference, you’ll love working at Aveanna. We’re glad you’re here.
The Intake Coordinator will work under the Intake Manager, tracking and timely follow-up for all referrals made to the agency ensuring compliance with Aveanna Healthcare policies, procedures and federal / state regulations and guidelines. The position will provide an end to end 5 Star referral experience differentiating Aveanna Healthcare in their marketplace and upholding the Aveanna Healthcare Mission in every interaction.
Responsibilities and Job Function :
Manages communication with physicians, patients, families and referral sources to ensure there is effective coordination of home care services referrals. System entry and transfer of pertinent information to client’s physician, therapists and agency staff members.
- This position may have weekend responsibilities depending on the needs of the business.
- Respond to all electronic referrals in a timely manner.
- Answering phones and delivering 5-star customer service.
- Communication between Referral sources and locations to ensure proper documentation is obtained.
- Verification of Physicians
- Ensuring PCP to sign orders
- Last PCP appointment
- Confirming 90 days prior of confirmed 30 days post on community referrals.
- Verification of insurances to ensure coverage of services.
- Obtain Face to Face with all clients.
- Chart creation for patients to include Demographics and primary DX coding
Requirements :
High school diploma / GED or a college degreeCollege degree preferred – Experience will be considered in placement of degree.Must be able to work after hours on-call scheduleProficient Microsoft Office skillsProficient typing skillsEffective CommunicationBenefits of the Intake Coordinator :
Health, Dental, Vision and Life InsuranceCompetitive SalaryQuarterly Bonus StructureYearly earning potential of up to 70K2 Weeks Vacation (3 weeks after year 1)Mileage Reimbursement1 Week Sick time401(k) Savings Plan with Employer MatchingPaid Training & Continuous Professional DevelopmentComplete EMR SystemCompensation : $24 an hour, plus bonus potential (up to 5% bonus based on performance), cell phone, on call and mileage reimbursement. Up to 80 hours of vacation accrual in the first year, 48 hours of sick time accrual, 1 8-hour fun day and 1 8-hour inclusion day. Vacation hours accrual will increase to 120 hours of vacation after 1st year.Other Skills :
Must be able to always adhere to confidentiality standards and professional boundariesAbility to remain calm and professional in stressful situationsAbility to multi-taskAttention to detailTime ManagementEffective problem-solving and conflict resolution skillsExcellent organization and communication skillsQuick-thinking and astute decision-making skillsPhysical Requirements :
Must be able to speak, write, read and understand EnglishMust be able to travel; company does not provide vehicles or transportationOccasional lifting, carrying, pushing and pulling of 25 poundsEnvironment :
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditionsPossible exposure to blood, bodily fluids and infectious diseasesOther Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.