Sales Operations Manager

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

MODULE X SOLUTIONS is a rapidly growing modular manufacturing business that serves marquee corporate and government customers in renewable energy, network infrastructure, battery storage, telecommunications, petrochemical, utility, transportation, and other verticals. We design, engineer, and manufacture products to our customers specifications. We are a proud Shreveport-based company working to support our employees and our community. Check us out at www.ModuleXSolutions.com, and we hope you will consider applying to build your career and future at MXS!

JOB SUMMARY:
The Sales Operations Manager (SOM) at Module X Solutions will play a critical role in streamlining operations across project management, production, and business development. This position will standardize key processes, manage internal systems, and ensure cross-functional coordination to meet client demands and support scalable growth. The SOM will act as a central hub between sales, production, supply chain, and finance, and will directly manage the Project Management team.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Develop and implement standardized processes for tracking project status, key milestones, and success metrics across departments.
• Own and refine critical sales input into MXS Sales, Inventory, and Operations Planning (SIOP) processes.
• Evaluate, implement, and manage CRM or other operational software tools to improve data visibility and operational efficiency.
• Drive accountability for Project Managers to ensure timelines and client expectations are met.
• Serve as the operational link between Project Managers, Supply Chain, Production, and Finance, ensuring clear communication and aligned priorities.
• Manage all internal system interfaces related to sales operations, project workflows, and reporting tools.
• Provide leadership to the Project Managers (currently a team of 3), ensuring alignment with operational goals and performance standards.
• Identify bottlenecks and implement scalable solutions for continuous improvement.
• Support strategic planning efforts with data analysis and performance insights.

QUALIFICATIONS:
Work Experience:

• 35 years of relevant experience in sales operations, project management, or cross-functional business operations, ideally in a manufacturing or industrial setting.
• Proven track record of implementing process improvements and operational tools (eg, CRM, scheduling software).
• Experience managing teams and driving cross-functional alignment in a high-paced environment.
• Strong analytical and problem-solving skills with a process- and results-oriented mindset.

Education:

• Bachelors degree in business administration, Operations Management, Industrial Engineering, or a related field is required.
• MBA or similar advanced degree is a plus but not required.

WORK ENVIRONMENT:
While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to excessive noise, extreme heat, extreme cold, and heights. When participating in activities on the shop floor, the noise level in the work environment is typical for a fabrication shop and ear plugs may be used as necessary.