Receptionist

Step into the heart of Giselle Camilo Insurance Agency, where experience meets a modern approach. Giselle has been at the helm, steering a book of business that traces its roots back to the 80s. The agency, nestled in a thoughtfully decorated space, is a testament to the values of collaboration and camaraderie. With a dedicated team, we pride ourselves on our tight-knit, team-oriented approach. We are seeking a dependable and organized Receptionist to join our team. This entry-level position is ideal for someone with strong customer service skills who enjoys working in a professional office setting. Training and licensing support are provided.

Hourly Base Salary Based on Experience

Hands on Training

Licensing Support

Mon-Fri Schedule

Career Growth Opportunities

Monday - Friday (8:30am - 5pm) Work Schedule

Mentorship

Professional Development

Weekends Off

Paid Holidays

Paid Time Off (PTO)

• Greet and assist visitors, clients, and staff in a professional and friendly manner.
• Answer and direct incoming phone calls with excellent phone etiquette.
• Address cancellation notices and assist with policy renewals and retention.
• Call customers for late payments and assist with billing inquiries.
• Handle new business processing, endorsements, and policy updates.
• Manage incoming and outgoing mail and deliveries.
• Assist with scheduling appointments and maintaining calendars.
• Perform data entry, filing, and general administrative duties.
• Maintain office organization, cleanliness, and supplies.
• Provide excellent customer service by assisting with client inquiries and requests.
• Proofread documents for accuracy and professionalism.
• Collaborate with team members to ensure smooth daily operations.

• Minimum 2 years of customer service experience required.
• Strong communication, organization, and multitasking skills.
• Proficient with computers and Microsoft Office Suite.
• Professional, dependable, and detail oriented.
• Insurance experience is a bonus but not required.
• Training and licensing support provided.