Programming Operations Manager

Job Description

Job Description

Who We Are

At Frndly TV we have a shared drive to succeed and strive to WIN! We are CURIOUS , constantly learning and tackling projects in a creative and unique manner. We approach all challenges with INTEGRITY and as a TEAM and celebrate in our joint success. Every day we are NIMBLE in our fast-moving environment, loving and embracing the amazing changes coming our way!

Frndly TV's mission is to give you feel-good TV for less by helping families afford and enjoy quality TV. We are seeking a data-driven and tech-savvy programming operations manager to lead the Programming Operations Team at Frndly TV, which includes managing our growing team, content merchandising, monitoring content quality, onboarding full content libraries, and collaborating with internal teams like Customer Experience, Product and Marketing to ensure our customers are consistently exposed to the best content Frndly TV has to offer. This will be done by analyzing performance metrics, strategically prioritizing workflows and processes, identifying trends, and implementing solutions. The ideal candidate will understand streaming technology, content, product management, as well as the importance of customer experience.

Roles and Responsibilities

Management / Leadership

• Oversee the team's day-to-day operation and help guide work each day in terms of prioritization.
• Develop team members and create a career ladder for the Programming Operations team.
• Review employee performance, including areas for improvement, and take appropriate action
• Assist the Frndly leadership team with the development of digital merchandising SOPs.

Operations and Process

Merchandising and Scheduling

Requirements

Compensation & Benefits

Frndly TV is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : Frndly TV is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Frndly TV are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Frndly TV will not tolerate discrimination or harassment based on any of these characteristics.