Receptionist

Job Description

Job Description

We are looking for a dedicated Receptionist to join our team in North Syracuse, New York. This is a long-term contract position offering an excellent opportunity to provide valuable support to customers and ensure smooth operations. The role requires strong organizational skills and a commitment to delivering high-quality customer service.

Responsibilities :

• Welcome customers warmly and provide assistance as needed.
• Review and verify customer paperwork for accuracy and completeness.
• Manage and organize customer flow using the queuing system.
• Conduct and grade vision tests, ensuring compliance with standards.
• Input successful vision test results into the computer system.
• Guide customers in using kiosks to complete their transactions.
• Capture customer photographs for driver's licenses and other ID purposes.
• Proven experience in customer service or a similar role.
• Strong organizational skills and attention to detail.
• Ability to handle paperwork efficiently and accurately.
• Familiarity with queuing systems or similar customer management tools.
• Basic computer proficiency for data entry tasks.
• Excellent communication skills and a detail-oriented approach.
• Ability to work collaboratively in a fast-paced environment.