Talent.com
Customer Service Associate Dispatcher CSATF
Customer Service Associate Dispatcher CSATFNavitsPartners • Fayetteville, Georgia, USA
[error_messages.no_longer_accepting]
Customer Service Associate Dispatcher CSATF

Customer Service Associate Dispatcher CSATF

NavitsPartners • Fayetteville, Georgia, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title : Customer Service Associate / Dispatcher

Location : Springdale AR (Onsite)

Contract Duration : 3 Months

Pay Rate : $21 / hr

Schedule :

  • Shift Option 1 : SundayTuesday every other Saturday 8 : 00 PM 8 : 00 AM
  • Shift Option 2 : WednesdayFriday every other Saturday 8 : 00 PM 8 : 00 AM
  • Training : MondayFriday 7 : 30 AM 4 : 30 PM (approximately 3 weeks onsite)

Position Summary

The Customer Service Associate / Dispatcher is responsible for coordinating communication and workflow between carriers customers and internal sales / logistics teams. This role requires strong problem-solving ability high-volume email communication and the use of multiple dispatch and scheduling systems to ensure timely and efficient delivery operations. This is a floating role supporting multiple shifts and may require coverage during nights early mornings and weekends.

Key Responsibilities

  • Serve as the primary point of contact for assigned carrier and customer accounts.
  • Review incoming communications identify needs and provide prompt accurate responses.
  • Build and maintain strong working relationships with customers and internal teams.
  • Use dispatch and load management systems to monitor shipments and resolve delivery issues.
  • Work within various external scheduling platforms to coordinate appointment times and transportation needs.
  • Understand internal policies operating procedures and workflow systems.
  • Troubleshoot logistics issues to provide cost-effective and customer-focused solutions.
  • Develop and recommend process improvements to enhance service and efficiency.
  • Represent the organization professionally in all customer interactions.

    • Required Qualifications

  • Bachelors degree in business logistics supply chain or related field OR equivalent relevant work experience.
  • 13 years of business transportation logistics or customer service experience.
  • Proficiency in Microsoft Office especially Outlook (high-volume email handling).
  • Strong verbal and written communication skills.
  • Ability to manage conflict multitask and work under time-sensitive conditions.
  • Positive professional demeanor with strong problem-solving and negotiation skills.

    • Preferred Experience (Not Required)

    Experience with transportation dispatch or logistics systems such as :

    TES LME FourKites OTR Retailix Retail Link UNFI One Network or similar platforms.

    For more details reach at /

    About Navitas Healthcare LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

    Required Experience :

    IC

    Key Skills

    Catering,Asset,Corporate Finance,Environmental Science,Linux Administration

    Employment Type : Hourly

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    Customer Service Dispatcher • Fayetteville, Georgia, USA

    [internal_linking.related_jobs]
    Service Dispatcher

    Service Dispatcher

    Power Support Partners • Atlanta, GA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    About Power Support Partners Company : .Power Support Partners is founded on the idea that a business can sincerely improve the world. We are a group of individuals who set out to build a team of peop...[show_more]
    [last_updated.last_updated_30]
    Customer Service Associate

    Customer Service Associate

    Relay Payments • Atlanta, GA, US
    [job_card.full_time]
    Serving as an ambassador for the Relay Payments brand, our Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction.As a first tier liaison be...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Wireless Sales Associate

    Wireless Sales Associate

    Granite Telecommunications • Atlanta, GA, United States
    [job_card.full_time]
    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dispatcher - Paratransit Services

    Dispatcher - Paratransit Services

    Vectour Group • Atlanta, GA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Dispatcher As Dispatchers, our team members play a pivotal role in delivering impeccable customer service to our clients and passengers. Responsible for scheduling and dispatching operators an...[show_more]
    [last_updated.last_updated_30]
    Customer Success Associate

    Customer Success Associate

    Flagler Health • Atlanta, GA, US
    [job_card.full_time]
    Flagler Health is a fast-growing healthtech company transforming how healthcare organizations deliver care through AI-powered workflow automation, remote patient engagement, and chronic care progra...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Communications Officer (Dispatcher)

    Communications Officer (Dispatcher)

    Agnes Scott College • Decatur, GA, USA
    [job_card.part_time]
    [filters_job_card.quick_apply]
    Monitors and directs communications (phone, radio, and walk-in traffic) for the Department, within the guidelines of federal, state, and local laws, and College and departmental policies and proced...[show_more]
    [last_updated.last_updated_30]
    Customer Service Associate I

    Customer Service Associate I

    Family Dollar • Conley, GA, US
    [job_card.full_time]
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Checkout Team Associate

    Checkout Team Associate

    Sam's Club • Atlanta, GA, US
    [job_card.part_time]
    WM Supercenter #3621 1871 Chamblee Tucker Rd Chamblee, GA 30341-2737.Shift may start between 8 : 00am - 11 : 00am.Shift may start between 1 : 00pm - 4 : 00pm. Front End Checkout associates run our registers...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt Cakes • Atlanta, GA, US
    [job_card.full_time]
    From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales & Customer Success Associate

    Sales & Customer Success Associate

    Social Status Solutions • Atlanta, GA, US
    [job_card.full_time]
    Sales & Customer Success Associate.Social Status Solution has been nationally recognized by our reputable clients for its successful impact in the telecommunications industry.As a prominent busines...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Associate

    Customer Service Associate

    Georgia Staffing • Fayetteville, GA, US
    [job_card.full_time]
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Associate, South Atlanta, #340

    Operations Associate, South Atlanta, #340

    Gopuff • Atlanta, Georgia, United States, 30303
    [job_card.full_time]
    Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations...[show_more]
    [last_updated.last_updated_30]
    Retail Loss Prevention Customer Service Associate II

    Retail Loss Prevention Customer Service Associate II

    TJX • Atlanta, GA, US
    [job_card.full_time]
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative-12hr Rotating Shifts

    Customer Service Representative-12hr Rotating Shifts

    Clorox • Conley, GA, US
    [job_card.full_time]
    Customer Service Representative.Clorox is committed to growth for our people and our brands.Guided by our purpose and values, with people at the center of everything we do, we believe every one of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Fleet Dispatcher CDL

    Fleet Dispatcher CDL

    Costco Wholesale Corporation • Atlanta, GA, US
    [job_card.full_time]
    Position Summary : Responsible for scheduling deliveries to the Costco warehouses.Conveys pertinent information to drivers and depot personnel. Class A driver's license required.For additional inform...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate DEMO

    Associate DEMO

    Stelfox Enterprises • Atlanta, Georgia, United States, 30303
    [job_card.full_time]
    The Associate's essential purpose is to ensure timely and professional service to store customers while complying with brand standards and company policies. The following reflects the essential job...[show_more]
    [last_updated.last_updated_30]
    Associate DEMO

    Associate DEMO

    C Schnell Enterprises • Atlanta, Georgia, United States, 30303
    [job_card.full_time]
    The Associate's essential purpose is to ensure timely and professional service to store customers while complying with brand standards and company policies. The following reflects the essential job...[show_more]
    [last_updated.last_updated_30]
    News and Gifts Sales Associate HartsfieldJackson Atlanta International Airport - ATL

    News and Gifts Sales Associate HartsfieldJackson Atlanta International Airport - ATL

    Paradies Lagardere • Atlanta, GA, US
    [job_card.full_time] +1
    News And Gifts Sales Associate HartsfieldJackson Atlanta International Airport - ATL.Requisition Number : NEWSA015480.Imagine working at the world's busiest airport with multiple shops and brand nam...[show_more]
    [last_updated.last_updated_30] • [promoted]