Telephone Verification Operator

A company is looking for a Telephone Verification Operator QAC (Part-Time Remote).

Key Responsibilities

Make outbound calls to verify and document information for life and health insurance applications

Use the Quality Assurance database to assess additional customer information needed

Maintain communication with management regarding actions taken within the Quality Assurance database

Required Qualifications

Minimum typing speed of 35 wpm

Proficient in computer use and Microsoft Office

Knowledge of medical terminology is a plus

Ability to multitask and work under pressure

Desire to learn and grow within the company