Restaurant General ManagerPotbelly - DKDC Group LLC • Winston Salem, North Carolina, United States, 27103
Restaurant General Manager
Potbelly - DKDC Group LLC • Winston Salem, North Carolina, United States, 27103
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Delight customers with Great Food and Good Vibes Effectively handle customer complaints / issues. Measure customer satisfaction and execute plan to improve both satisfaction and loyalty. Maintain a clean and inviting shop. Ensure cleanliness, maintenance and security standards are met. Ensure product quality, safety and sanitation standards are met. Provide fast, friendly and accurate service. Continuously improve customer feedback program scores. Increase comp sales and deliver budgeted sales each period. Create marketing plan. Lead local shop marketing to increase sales. GM ideally lives in the neighborhood and is involved in the community, the school and local business, social and not-for-profit activities. Create shop plan to continuously improve the business. Control cost of goods, variances and inventories within the shop. Staff and schedule appropriately to control labor costs. Ensure proper cash handling and deposit procedures are followed. Ensure appropriate inventory and ordering systems are in place. Must have financial literacy; Ability to understand and learn from financial reports. Ability to increase flow-through. Must have the ability / stamina to work a minimum of 45 hours per week. Ability to stand / walk for 9-10 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish. Must represent The Potbelly Way Adopts the Company Values as their personal Has excellent communication skills, including active listening and the ability to ask great Has a sustained record of leading teams to Possess an extremely strong work Is educated and an active Takes initiative to solve problems and to get things done correctly and on Has the ability to grow other Exhibits humility and self- Knows how and successfully grows sales / business Minimum of at least 2 years experience as a General Manager in restaurant or retail environment with P&L. responsibility. Restaurant Industry, preferred. High School degree; Bachelor’s degree, Strong business Ability to see “Big Picture.” Ability to manage a fast-paced, high-volume, clean, customer-focused Must have Open As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must spend 80-90% of time on the shop floor in the Front of the Must have financial Ability to understand financial reports. Exceptional customer service Strong time-management Ability to multi-task, to prioritize and to organize. Strong interpersonal Ability to select, develop, inspire and manage strong teams. Strong communication skills, both written and Ability to delegate, follow-up and hold team Ability to create and execute effective plans to build the Must have the ability to set budgets and maintain food and beverage Ability to follow expectations and guidelines set by Microsoft Office
Job Title : General Manager
Department / Function : Operations
Location : Field, in shop
Reports to : District Manager
Job Level 2
Job Band Manager
Full-Time - Exempt
Travel Requirements : Rarely
GENERAL DESCRIPTION
The GM is the leader of the Company shop! They should bring their positive energy each day to build and inspire our teams and to make Company a fun place for our customers, too. They should have the ability to see the “Big Picture” of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift. They should also be able to multi-task and follow Company standard operating policies and procedures with essential areas of focus including (but are not limited to) :
ESSENTIAL FUNCTIONS
People
- Select and hire great employees who represent Company Values.
- Train and develop all employees to the next level.
- Assess staff abilities. Create and implement effective development plans.
- Create and enforce a plan to reduce turnover.
- Delegate tasks to team and provide follow-up. Hold team accountable.
- Build relationships among team members. Provide effective and open communication on goals during team meetings. Recognize positive contributions.
- Provide timely and thorough performance appraisals based on defined goals and objectives for the shop.
- Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures.
- Administer all in-shop employee benefits and payroll procedures.
Customers
Sales
Profits
ESSENTIAL PHYSICAL FUNCTIONS
EXPERIENCE, EDUCATION AND BEHAVIORS
PI1c7bf16dbcbd-30511-38680200
[job_alerts.create_a_job]
Restaurant General Manager • Winston Salem, North Carolina, United States, 27103
[internal_linking.related_jobs]
Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic,...[show_more]
A Carter Lumber General Manager is responsible for the overall operation management of multiple stores in a single market.
This is accomplished by following the direction set by the Market Manager o...[show_more] Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic,...[show_more] 
Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes,...[show_more]
The Assistant Manager delivers exceptional results through others.They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering o...[show_more]
Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We’ve been in the burger business for over 55 years so we know a little bit about success....[show_more]
As a Manager, you will be responsible for assisting the execution of daily operations activities.The following provides an overview of the basic responsibilities of a Manager, however, with each ce...[show_more]
General Manager Winston Salem, N.Introduction Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence.As a key leader, you will...[show_more]
Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We’ve been in the burger business for over 55 years so we know a little bit about success.We’re ...[show_more]
As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.To our t...[show_more]
Seeking talented, enthusiastic, guest focused leaders to help our brand grow!.The General Manager is responsible and accountable for performing specific tasks and duties, as assigned.The General Ma...[show_more]
Wingstop's mission is to serve the world flavor.Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides.
For people who demand flavor ...[show_more]
Restaurant #5467 - 415 Jonestown Rd.Part-time & Full-time positions available!.Are you a people-person who is passionate about guest satisfaction?.
Are you a problem solver looking for a fast-pa...[show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more]
Starting Base Salary Range is $50,000-$55,000 PLUS Bonus Potential! .Medical, Dental, and Vision offerred! .Bad Daddy’s Burger Bar is on the lookout for a Badass Restaurant Manager or Kit...[show_more]
You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...[show_more]
We are looking for a Restaurant Manager to help manage our Dunkin' Team!.A Restaurant Manager is responsible for providing strong, positive leadership to his / her team to deliver great and friendly ...[show_more]
University Dental Associates, better known as “UDA”, is a Doctor Owned, Doctor Led group practice that has been focused on providing patients with the high-level care they deserve since 1997.We wor...[show_more]
Restaurant General Manager-In-Training
Marco's Pizza • Winston-Salem, NC, US
[job_card.full_time]
[last_updated.last_updated_30]
General Manager
Carter Lumber • Welcome, NC, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Restaurant General Manager
Marco's Pizza • Winston-Salem, NC, US
[job_card.full_time]
[last_updated.last_updated_30]
General Manager
Taco Bell • Clemmons, NC, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Restaurant Managers
Chicken Salad Chick • Clemmons, NC, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Assistant General Manager
Burger King • King, NC, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
General Manager
Wendy's • PILOT MOUNTAIN, NC, US
[job_card.full_time]
[last_updated.last_updated_30]
General Manager
ACS Air Conditioning Specialist Inc • Winston-Salem, NC, United States
[job_card.full_time]
[last_updated.last_updated_less] • [promoted] • [new]
Assistant General Manager
Carrols Corporation • King, North Carolina, United States, 27021
[job_card.full_time]
[last_updated.last_updated_30]
Restaurant General Manager
ZAX LLC • Lexington, NC, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
General Manager
Hardee's • Salisbury, NC, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
General Manager
Wingstop • Winston Salem, NC, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Shift Manager
Burger King - EYAS • Winston-Salem, NC, USA
[job_card.full_time] +1
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Restaurant Delivery - Receive 100% of Customer Tips
DoorDash • Lexington, NC, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Restaurant Manager
Bad Daddys Burger Bar • Winston Salem, NC, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
General Manager04471 614 N Main St Unit R
Domino's Franchise • King, NC, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Restaurant Manager
Dunkin' • Salisbury, NC, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
General Dentist
University Dental Associates • Winston-Salem, NC, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]