Technical Content Creator Job at Pridesys IT Ltd. in TeaPridesys IT Ltd. • Tea, SD, United States
Technical Content Creator Job at Pridesys IT Ltd. in Tea
Pridesys IT Ltd. • Tea, SD, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]At least 2 years of experience as a Technical Content Creator, Technical Writer, or a similar role, ideally in software development. Experience producing user manuals, technical diagrams (DFD, ERD), and video walkthroughs. Proficiency in Canva for visual design and creation of documentation assets. Skilled in diagramming tools (like Microsoft Visio and draw.io), video editing software (such as Camtasia), and documentation platforms (including Confluence, Markdown, and static site generators). Exceptional writing, editing, and visual communication skills with a strong attention to detail. Ability to translate complex technical concepts for both technical and non-technical audiences. Strong project and time management skills; able to balance multiple projects and meet deadlines. Bachelor’s degree in Technical Communication, Computer Science, English, or a related field preferred. Familiarity with version control systems (e.g., Git) and basic web technologies (HTML / CSS) is a plus. Comfortable working independently and collaboratively in a cross-functional team environment. Understanding of content management systems (CMS) and best practices for structuring documentation. Proficient in applying SEO principles to enhance technical documentation. Ability to learn and adapt quickly to new technologies and tools. Familiarity with Google Workplace tools (e.g., Docs, Sheets, Slides) is a bonus Yearly Increment Two Festival Bonus in a Year Lunch Facilities Tea, Coffee, Evening Snacks Excellent and Friendly Working Environment Good Opportunity for Career Progression Yearly Tour Email
Allowed Type(s) : .pdf
We are seeking an experienced Technical Content Creator to join our team. You will play a key role in creating clear and engaging technical documentation, diagrams, and multimedia content for our software products. The ideal candidate will create user-friendly manuals, diagrams, and videos to simplify complex information and manage our documentation platforms, providing users with the resources they need.
Responsibilities
- Develop, write, and maintain comprehensive software user manuals and guides for end-users and administrators.
- Create accurate Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to visually represent system processes and data structures.
- Plan, script, record, and edit application walkthrough videos and tutorials to support product onboarding and troubleshooting.
- Maintain and update documentation websites and portals, ensuring content is organized, accessible, and aligned with latest product developments.
- Collaborate with subject-matter experts, product managers, and developers to gather information and validate documentation.
- Edit, proofread, and ensure technical content is consistent with branding, tone, and style guidelines.
- Collect, analyze, and respond to user feedback to improve the clarity and usefulness of documentation.
- Support internal teams with the creation of technical specifications, process documentation, and training materials as needed.
Requirements
Preferred Skills
Compensation & Other Benefits
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