Claims Specialist/Senior Claims Specialist

Mid-Continent Group – Tulsa, OK or Cincinnati, OH (Hybrid)

Empower Your Career. Make an Impact. Grow with Us.

Company Overview

Mid-Continent Group, a proud member of the Great American Insurance Group, specializes in commercial casualty coverages with a strong focus on general liability for construction, energy, and other complex industries. We offer a broad portfolio of General Liability, Commercial Auto, Inland Marine, and Umbrella products.

Why Join Us?

• Fortune 500 Stability + Entrepreneurial Spirit: Be part of a company that combines the agility of a small business with the resources of a Fortune 500 leader.
• Hybrid Work Environment: Enjoy the flexibility of working from home and collaborating in our vibrant downtown offices in Tulsa or Cincinnati.
• Culture: We celebrate diverse perspectives and foster a workplace where everyone feels empowered to thrive.
• Career Growth: With over 35 specialty operations within the Great American Insurance Group, your opportunities to learn, lead, and grow are limitless.

Responsibilities

• Manage a portfolio of complex, high-value commercial general liability and auto claims across the U.S.
• Lead investigations, evaluate coverage and liability, and drive resolution strategies.
• Represent the company in mediations, depositions, and trials.
• Collaborate with underwriting and marketing teams to identify trends and improve outcomes.
• Serve as a technical expert and strategic advisor within your line of business.
• Ensure compliance with all legal and regulatory standards.
• Offer expert advice to other members of your team on complex claim file management and demonstrate leadership across the organization.

Qualifications

• 9+ years of experience handling general liability and/or commercial auto claims.
• Strong analytical skills and deep understanding of policy coverage.
• Excellent communication, negotiation, and organizational abilities.
• Bachelor’s degree in Business, Risk Management, Insurance, or related field (or equivalent experience).
• Professional designations (e.g., CPCU) are a plus.

Benefits

• Competitive compensation and performance-based incentives.
• Comprehensive benefits including health, dental, vision, and retirement plans.
• Generous paid time off and wellness programs.
• Support for continuing education and professional development.

Ready to Make a Difference?

Join a team where your expertise is valued, your voice is heard, and your career can flourish. Apply today and be part of something great.