The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
This position is responsible for the repair and upkeep of drain cleaning equipment.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES :
- Logs incoming repairs into the store in the repair portal with serial numbers
- Quotes all repairs within three (3) business days of receipt
- Works with Territory Manager to determine parts needed
- Makes approved repairs per the Territory Manager
- Notifies Territory Manager when customer repairs are complete
- Repairs all drain equipment, such as jetters, cameras, and sewer machines
- Establishes relationships with customers and resolves issues related to repairs
- Prepares Daily Repair Summaries
- Follows all company safety requirements
- Loads and unloads equipment
- Punctuality and regular attendance
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES :
Assists in pulling customer orders for pickup and shippingPrepares and print shipping labels and pack and seal boxesAssists the Territory Manager with maintaining repair specific inventoryPicks up and delivers repair and new equipment to customersAll other duties as assignedPHYSICAL DEMANDS & WORK ENVIRONMENT :
Physical ability to do work requires but not limited to bending, sitting and standing for 8+ hoursPhysical ability to do work requires lifting 1 to 60 poundsMust be able to drive a forklift and company vehiclesMust be able to load and unload equipment with or without assistCOMPENTENCY, KNOWLEDGE, SKILLS & ABILITIES :
Ability to change focus frequently and often while being detail oriented and well organizedStrong mechanical mindsetAbility to solve problems and work independently and as a teamAbility to communicate effectively with customers, management, and inter-department personnelStrong computer skills with Microsoft (Word, Excel, and Outlook)Strong work ethic and positive attitudeAble to work in a high-pressure, challenging environmentEDUCATION & EXPERIENCE :
REQUIRED :
High school diploma or equivalentClean driving record with a valid driver licensePREFERRED :
2-3 years prior repair or mechanical experienceExperience in repairing drain cables and drain cleaning machines1-2 years of welding experienceADDITIONAL INFORMATION :
Minimal travel may be required for trainingThank you for your interest in SERVICE SPRING CORP.. Our records indicate that you have already submitted an application for employment. Should your prior experience match our business needs, you will be contacted by a representative of our company.The goal of the questions that you have just answered is to help determine if this opportunity would be a good match for you and our company. At this time your qualifications do not match any of our positions. Your application will remain active for 30 days. Please do not reapply during this time period, as your application will register in the system as "Already Applied". Thank you for your interest in employment with us.