Associate Client Success Manager

A company is looking for an Associate Client Success Manager.

Key Responsibilities

Support new and existing SMB clients, addressing their needs and demonstrating the value of the service

Ensure timely and professional handling of all inbound SMB client communications

Manage day-to-day client responsibilities, including task tracking, leading client calls, and conducting bi-annual reporting

Required Qualifications

2+ years of experience in customer success, account management, project management, and / or operations

Ability to prioritize and manage multiple tasks effectively

Bachelor's degree preferred

Experience in the B2B2C vendor space and at a high-growth, early-stage startup is a plus

Familiarity with Salesforce (or other CRM) and Slack