Customer Service Representative - Manufacturing

Job Description

Job Description

About the Role :

We seek a highly motivated and skilled Customer Service Representative to join our team in the Corrugated Packaging Manufacturing industry. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main objective will be to ensure customer satisfaction by addressing inquiries, resolving problems, and processing orders in a timely and efficient manner. You will be working in a fast-paced environment, where your excellent verbal and written communication skills will be put to the test. Your positive attitude and problem-resolution skills will be key to your success in this role.

Minimum Qualifications :

• High school diploma or equivalent
• 1+ years of experience in customer service
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment
• Strong problem-resolution skills

Preferred Qualifications :

Responsibilities :

Skills :

As a Customer Service Representative, you will be using your excellent verbal and written communication skills to address customer inquiries and resolve problems. Your ability to work in a fast-paced environment and your strong problem-resolution skills will be essential to your success in this role. Additionally, your positive attitude and empathy will help you provide exceptional customer service and maintain accurate customer accounts. Finally, your ability to collaborate with other departments will ensure customer satisfaction and contribute to the success of our team.