IT Quality Assurance Director

Director Of Quality Assurance

We are seeking a proven leader to join our team as Director of Quality Assurance, responsible for driving the QA strategy, execution, and optimization across our life insurance and annuity platforms. This individual will lead and inspire a team of skilled QA professionalsincluding both manual testers and SDETswith deep domain expertise and a passion for delivering high-quality software. The role blends strategic leadership with technical excellence, ensuring that our software products meet the highest standards of quality, performance, and reliability.

You will oversee all aspects of QA practice, including test automation, process improvement, tooling strategy, and metrics reporting. As a senior leader, you will collaborate with engineering, product, and business stakeholders to embed quality into every stage of the software development lifecycle.

We value not only the technical qualifications but also strong people leadership, strategic thinking, and the ability to build high-performing teams. If you're passionate about quality and motivated by leading people and change, we encourage you to apply.

Key Responsibilities

• Provide strategic leadership and direction to the QA team, fostering a culture of accountability, collaboration, and continuous improvement for both manual and automation testers.
• Mentor, coach, and grow a team of QA staff and SDETs; define career paths and support professional development.
• Define and evolve the enterprise QA strategy, including test automation frameworks, tooling, and best practices.
• Work closely with Agile delivery teams to ensure testing is embedded early and often, from planning to release.
• Oversee the development, consistency, and maintenance of comprehensive test plans, test cases, and automated regression suites.
• Drive implementation of cutting-edge test automation and performance testing tools and frameworks to reduce cycle time and improve coverage.
• Track and report quality metrics and KPIs to leadership and stakeholders to inform decision-making and continuous improvement efforts.
• Lead cross-functional testing efforts, including end-to-end testing across integrated systems, data validations, and business rule compliance.
• Identify training needs and organize ongoing education to ensure the QA team stays ahead of emerging trends and technologies.
• Ensure all QA activities align with regulatory and compliance requirements relevant to the insurance domain.

Required Experience & Qualifications

Leadership & Soft Skills

Education

Base Salary Range - $150,000-$165,000

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes : race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.