Customer Support Coordinator

Description

Ambia Energy is a leader in the renewable energy sector, committed to providing sustainable energy solutions while delivering an unparalleled customer experience. We are seeking a Customer Support Coordinator to join our dynamic team and play a key role in our growth.

We are looking for experienced customer service professionals to assist and guide customers through their custom solar installation journey. Responsibilities will include supporting customers and their accounts throughout the complex solar installation process, ensuring effective communication and top-notch service. The ideal candidate is an experienced customer service professional with excellent communication and phone etiquette.

What we offer :

• Competitive compensation packages.
• Flexible work schedule : Monday- Friday, 7am-5pm.
• Group Health, Dental, and Vision plans.
• Life insurance.
• 401K with employer match.
• Paid holidays and paid time off.
• Access to a company gym.
• Opportunities for professional development and career advancement.
• Engaging company culture focused on teamwork and excellence.

Responsibilities :

Qualifications :

About Ambia :

Ambia is a leading solar and home improvement company with a mission to help homeowners transform their properties into energy-efficient, sustainable spaces. Since its founding, Ambia has been committed to creating fulfilling careers for its team members while delivering innovative, clean energy solutions to its customers.

In just four years, Ambia Energy has achieved over $400M in lifetime sales, making it one of the fastest-growing companies in the solar industry. Despite the turbulence of 2023 and 2024, which saw many competitors exit the market, Ambia emerged as a resilient leader, restructuring and achieving profitability in 2024 under the guidance of CEO Conner Ruggio.

Ambia Energy’s success is rooted in its dedication to improving the customer experience, ensuring high-quality installations, and fostering a culture of continuous growth and education among its employees. The company is also a pioneer in the home services industry, combining energy efficiency with personalized service to help homeowners reduce costs and improve their environmental impact.

With a focus on innovation, integrity, and excellence, Ambia continues to set the standard for what’s possible in renewable energy and home improvement.

Please note :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this role. Duties, responsibilities, and activities may change at any time with or without notice.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.

Requirements