Payment Collection Representative

A company is looking for a Customer Service - Payment Collection Representative.

Key Responsibilities

Assist customers with their accounts through phone calls

Communicate with managers for feedback and improvement tips

Provide knowledgeable answers to customer inquiries using scripted responses

Required Qualifications

Prior customer service experience is preferred

Access to a quiet workspace and reliable internet connection

GED or High School Diploma is required

Able to type customer notes efficiently on a standard keyboard