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Payments- Receivables Online Product Delivery- Senior Associate
Payments- Receivables Online Product Delivery- Senior AssociateJPMorgan Chase • Chicago, IL, US
Payments- Receivables Online Product Delivery- Senior Associate

Payments- Receivables Online Product Delivery- Senior Associate

JPMorgan Chase • Chicago, IL, US
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  • [job_card.full_time]
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Senior Product Delivery Associate

Support scalable product delivery, streamline processes, aid change initiatives, uphold compliance, and resolve delivery impediments

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate on Receivables Online, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job Responsibilities

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Develop content that highlights value proposition for delivery through training, marketing, communications, process & procedures, and standardized proposal content
  • Coordinate internal and external communications about product updates while maintaining product and system documentation
  • Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture
  • Produce data driven analysis to maximize revenue opportunities
  • Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment
  • Oversee agile product development processes, including sprint planning, backlog grooming, and release management

Required Qualifications, Capabilities, and Skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Excellent time management and is a self-starter with the ability to deliver results on-time
  • Excellent verbal and written communication skills
  • Preferred Qualifications, Capabilities, and Skills

  • Developed knowledge of the product development life cycle
  • Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy
  • Experience working with agile methodologies and tools (JIRA, Confluence)
  • Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently
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