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Teller (Full Time)
Teller (Full Time)Popular • East Tremont, New York, USA
Teller (Full Time)

Teller (Full Time)

Popular • East Tremont, New York, USA
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  • [job_card.full_time]
  • [job_card.part_time]
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Bronx East Tremont NY

The Teller position is primarily responsible for the accurate processing of paying and receiving transactions while providing courteous timely and informative service to ensure that the customer feels completely satisfied. Emphasis is placed on identifying clients needs and ensuring customers receive a positive impression of the organization.

In this position you will :

Operations

  • Effectively execute teller banking transactions in accordance with Populars policies and procedures and in adherence to legal and regulatory requirements
  • Process payment and receipt of transactions for all product types and services accurately courteouslyand in accordance with established policies and procedures
  • Reference the client by name in all transactions to provide personalized service
  • Maintain minimum amount of cash in tellers area and ensure cash is secured according to policies security / safety measures
  • Re-stock and balance assigned cash drawer ATM(s) cash recycler(s) vault(s) as required
  • Assist in the processing of night depository bags and currency and ATM settlements as required
  • Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes assessment and audits

Sales

  • Work with branch manager and supervisor to attain or exceed individual goals
  • Confidently build effective trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of clients financial life priorities in order to deepen customer relationship and refer the products / services that are most appropriate for their situation
  • Support marketing campaigns and product launches modifying sales techniques and leveraging marketing tools and branch technology to achieve results
  • Educate clients on self-service capabilities and encourage use of digital service channels / banking options (e.g. smart ATM online and mobile banking online transfers People Pay Mobile Cash Bill Pay Digital Wallets etc.)
  • Interact and work closely with the management team to stay abreast of any new developments and initiatives in the bank
  • Best in Class Customer Experience

  • Promote environment of ongoing customer feedback and continuous improvement
  • Effectively respond to customers requesting to update or close their accounts determining reason for dissatisfaction and offer possible alternatives; process account maintenances in a compliant manner
  • Attentively listen to the customer to address any questions or problems the client may have; proactively prevent and resolve any customer problems or issues
  • Risk Management

  • Support the management of compliance functions including reconciliations audits (internal / external) reporting controls records management opening / closing procedures ensuring all security procedures are strictly adhered
  • Promote the branchs active involvement within the community and report all CRA related activities to supervisor
  • Proactively identify fraudulent or forged documentation and / or activity and report such activity to the respective supervisors
  • Maintain confidentiality of customer information and adhere to bank policies and procedures at all times
  • To be considered you will need :

  • Minimum Required : High School Diploma or equivalent along with anticipation of continuing education towards degree combined with six months cash handling and or retail sales experience
  • #LI-Onsite

    Base Salary & Benefits

    Our base salary for this position located in New Yorkgenerally ranges between $20.00 and $22.50 per hour depending on business need and on your qualifications and experience. Base salary does not include incentive compensation commission or any other type of remuneration or benefits.

    In addition to salary Populars well-rounded benefits package for regular full-time and part-time employees includes a comprehensive health plan flexible time off options and savings and investment plans. Seasonal / temporary employees are not eligible for these benefits.

    Important : The candidate must provide evidence of academic preparation or courses related to the job posting if necessary.

    Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

    Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time

    ABOUT US

    Popular is Puerto Ricos leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers with presence in the United States the Caribbean and Latin America.

    As employees we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate reach for the right solutions and strongly support the communities we serve; therefore we value their diverse skills experiences and backgrounds.

    We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities including during emergency situations and / or natural disasters. Populars employees are considered essential workers whose role is critical in the continuity of these important services even under such circumstances. By applying to this position you acknowledge that Popular may require your services during and immediately after any such events.

    If you have a disability or need more information about requesting an accommodation please contact us at . This email inbox is monitored for such types of requests only . All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

    Are you ready for a rewarding career

    Popular is an Equal Opportunity Employer including Disability / Vets

    Popular is a Drug Free Workplace

    Learn more about us at and keep updated with our latest job postings at .

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    If you are a California resident please click here to learn more about your privacy rights.

    Key Skills

    Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 20 - 22

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