Talent.com
Donor Care Technician
Donor Care TechnicianThe Blood Connection • Pooler, GA, United States
Donor Care Technician

Donor Care Technician

The Blood Connection • Pooler, GA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!

  • 24 Days PTO! - Use it, Cash it, Roll it over
  • Potential Company Bonuses
  • Tuition Reimbursement
  • 401k Retirement Plan
  • Health Insurance (Medical, Vision, and Dental)
  • Healthcare and Dependent Care FSA
  • Short and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Basic Life Insurance

Position Overview

  • Enhances and maximizes The Blood Connection donor experience by welcoming and registering donors as well as performing donor health history and physical assessment.
  • This position has advancement opportunities which provides paid on-the-job training to become a Phlebotomist for The Blood Connection.
  • As the first impression of the organization, must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection.
  • Must have excellent customer service skills and must be able to work varied hours including working weekends.
  • While not desirable and is avoided when possible, must be able to adapt to a work schedule that may change with less than 24 hours' notice.

    • Essential Functions

    Greeting Donors and Guests :

  • Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience
  • Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act
  • Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience

    • Donor Eligibility :

  • Assesses donor eligibility by performing computer verification
  • Screens prospective donors through medical history, mini physical, and testing results
  • Provides educational material

    • Donor Collection :

  • Performs the donor health history and physical assessment according to current standard operating procedures
  • Selects proper material for blood collection
  • Escorts donor through next phase of collection and ensures proper handoff to collections team member

    • Maintaining Store Front Impression :

  • Maintains facility appearance (organization and cleanliness of storefront donor areas) by assuring that all storefront areas are clean, inviting and free of debris during operational hours (between janitorial cleanings)
  • Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances

    • Liaising with Donors and Guests :

  • Communicates the TBC vision of donor experience to patrons
  • Capable of conveying the organizational values
  • Capable of conveying the operational mission
  • Engages donors in conversation and makes them feel important
  • Stays "close to the customer" and maintains effective communication with him / her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance
  • Reports to management all observations that may tarnish a donor's experience. Immediately contacts management if the donor appears disgruntled or unsatisfied
  • Extends appreciation and gratitude to donors
  • Completes TBC Donation Experience Training

    • Operational Responsibilities :

  • Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient
  • Provides professional, courteous, and prompt service
  • Performs reception and telephone duties as assigned
  • Performs donor collection support tasks (as indicated by appropriate training and release-to-task)
  • Stocks donor screening room

    • Miscellaneous :

  • Participates in TBC sponsored blood drives and other special events
  • Other duties as assigned or required

    • Minimum Qualifications

  • High School Diploma or GED
  • Customer service experience preferred
  • Valid Driver's License with no major infractions and dependable transportation
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to work with all levels and in a diverse work environment
  • Ability to establish and maintain effective working relationships with staff, management, and peers

    • Physical Demands

    The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting and / or pulling / pushing up to 50 pounds
  • Sitting, standing, or walking for an extended period
  • Bending and twisting

    • Equal Opportunity Employer Veterans / Disabled

    [job_alerts.create_a_job]

    Donor Care Technician • Pooler, GA, United States

    [internal_linking.similar_jobs]
    Registered Behavior Technician (RBT)

    Registered Behavior Technician (RBT)

    Reaching Milestones • Richmond Hill, GA, US
    [job_card.full_time]
    This is a direct service position that works one-on-one with children who have special needs.ABA Clinicians focus on increasing communication, social, and verbal behavior skills, as well as decreas...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quality Control Technician / CMM Programmer (All Shift) - Richmond Hill, GA

    Quality Control Technician / CMM Programmer (All Shift) - Richmond Hill, GA

    MOBIS • Richmond Hill, GA, US
    [job_card.full_time]
    The Quality Control Technician / CMM Programmer position is responsible for supporting the execution of quality management systems, procedures, and policies using metrology, and physical inspection...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Maintenance Technician

    Maintenance Technician

    Staffmark Group • Pooler, GA, United States
    [job_card.full_time]
    Monday - Friday | 7 AM - 3 : 30 PM (occasional overtime and weekend work as needed) .Perform routine maintenance and repairs on machinery, equipment, and facilities to ensure optimal performance.Tro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Health Service Technician

    Health Service Technician

    Gateway CSB PEO LLC • Bloomingdale, GA, US
    [job_card.full_time]
    Assisting in the care and treatment of consumers in a short term residential treatment facility for mental illness or chemical dependency. Under general supervision of program supervisor or clinicia...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lake Maintenance - Field Technician (On the job training)

    Lake Maintenance - Field Technician (On the job training)

    The Lake Doctors, Inc. • Richmond Hill, GA, US
    [job_card.full_time]
    Availability : Immediate - includes on the job training.Job Type : Full-time, Schedule : 8-hour shift, Monday – Friday - 7 : 00 am - 3 : 30 pm. Office : Richmond Hill / Savannah.We are currently seeking...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician 1

    Service Technician 1

    CZM USA CORP • Ellabell, GA, US
    [job_card.full_time]
    The Field Technician is responsible for troubleshooting and resolving equipment needs on-site with customers.Involves diagnosing and repairing equipment performance issues according to required spe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Preventative Maintenance Field Service Technician

    Preventative Maintenance Field Service Technician

    Yancey Bros. Co. • Pooler, GA, US
    [job_card.full_time]
    Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service.From Caterpillar heavy and compact construction equipment to on-highway trucks, w...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Rental Field Service Technician

    Rental Field Service Technician

    Yancey Bros. Co. • Pooler, GA, US
    [job_card.full_time]
    Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service.From Caterpillar heavy and compact construction equipment to on-highway trucks, w...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Make Ready Technician / Handyman

    Make Ready Technician / Handyman

    BGSF • Pooler, GA, US
    [job_card.permanent] +1
    Are you ready to jump into the dynamic world of Property Management? .The Apartment Industry is booming, and the opportunities are endless! Let. BGSF, one of the largest staffing fir...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    Blanchard Equipment Company, Inc • Pooler, GA, US
    [job_card.full_time]
    Service Manager or Service Location Manager.Performs basic diagnostics, service repairs and maintenance work on customer and / or dealer-owned agricultural and turf equipment.May require some directi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Registered Behavior Technician (RBT) Good Pay & Hours

    Registered Behavior Technician (RBT) Good Pay & Hours

    Ability Builders ABA Co • Pooler, GA, US
    [job_card.full_time] +1
    We are seeking a dedicated and compassionate Registered Behavior Technician (RBT) to join our team.As an RBT, you will play a crucial role in providing applied behavior analysis (ABA) therapy to in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Nurse Practitioner

    Nurse Practitioner

    ExperCare Urgent Care & Occupational Medicine • Richmond Hill, GA, US
    [job_card.full_time]
    Physician Assistant / Nurse Practitioner – Full-Time.Love the medical field? Want to make a meaningful difference in your community? Enjoy a fast-paced, friendly environment and strive to be ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Registered Behavior Technician-Pooler Location

    Registered Behavior Technician-Pooler Location

    ABLE Kids Services • Pooler, GA, US
    [job_card.full_time]
    Sign-On Bonus with RBT Certification.Do you love working with kids? Have a heart for making a real difference in the lives of others? At. We’re looking for energetic, caring, and dedicated ind...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Car Wash Attendant

    Car Wash Attendant

    LUV Carwash • Pooler, GA, US
    [job_card.full_time]
    LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a Car Wash Attendant to our growing ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Fountain Service Technician - Lakes & Ponds

    Fountain Service Technician - Lakes & Ponds

    The Lake Doctors, Inc. • Richmond Hill, GA, US
    [job_card.full_time]
    Do you like solving problems? Are you the one friends and family go to when they need help fixing things? Would you like the satisfaction of watching a fountain turn in after you installed it? If y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Kitchen Exhaust Hood Cleaning Technician (Regional Manager In-Training

    Kitchen Exhaust Hood Cleaning Technician (Regional Manager In-Training

    HOODS UNLIMITED, INC • Bloomingdale, GA, US
    [job_card.full_time]
    Savannah, GA (Training in Atlanta, GA for 610 weeks).We specialize in commercial kitchen exhaust hood cleaning and fire protection services across the Southeast. Every day, our work protects restaur...[show_more]
    [last_updated.last_updated_30] • [promoted]
    FLOAT Medical Assistant

    FLOAT Medical Assistant

    Horizon Behavioral Health • Richmond Hill, GA, US
    [job_card.full_time]
    THIS IS A TRAVEL POSITION AND ROTATES DAILY BETWEEN 3-4 OFFICES EACH WEEK (HINESVILLE, SAVANNAH, RINCON, AND RICHMOND HILL) WORK HOURS IN EACH OFFICE ARE 7 : 30am to 5 : 30 pm.IDEAL CANDIDATE LIVES CEN...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Plumbing Service Technician

    Plumbing Service Technician

    Canady's • Richmond Hill, GA, US
    [job_card.full_time]
    Monday-Friday+ rotating weekends.Since 1986, Canady’s has built a reputation for excellence, integrity, and honesty in providing exceptional residential HVAC and Plumbing services to the comm...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]